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“Old & Dated” 3 of 5 bubbles
Review of Copthorne Hotel Slough - Windsor

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Copthorne Hotel Slough - Windsor
Ranked #11 of 21 Hotels in Slough
Birmingham, United Kingdom
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Old & Dated”
3 of 5 bubbles Reviewed November 12, 2013

This hotel needs a face lift along with sorting the bed rooms out.
Not a bad location straight of the M4 very east to get to, Car parking is very very very tight, be careful not to get you car scratched.
reception is OK, but can be better, not welcoming as in the entrance from the car park, staff are OK.
Has a oriental restaurant, did not eat in the restaurant not sure of the food.
The hotel have updated the signings and promotion materials, but should have started with the bed rooms first.

  • Stayed November 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Khuram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 19, 2013
Dear Guest,
Thank you for taking the time to place this review. I was disappointed that you felt our bedrooms to be dated, we are actually in the middle of a rolling refurbishment and are on our final floors at the moment with great results.
I can fully recommend our Bugis Street restaurant so I do hope that you will come back & stay again, ask for a room on the business floor and try it next time.
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,467 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
newquay
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Second visit and enjoyable stay.
Large, well-appointed rooms and comfortable bed.
Breakfast was good with plenty of choice.
Disappointed to pay £6 for parking on top of room rate in out-of-town hotel but good location for Windsor or Slough or onward travel.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Positively4th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 19, 2013
Dear Guest,
Thank you so much for your valuable feedback. So pleased to hear that you enjoyed your stay and found your room comfortable and well appointed.
Sorry that you found our overnight charge for car parking a little steep, however, we are in line with all other hotels that are in close proximity to towns or major airports also you can relax in the knowledge that your car is in a secured area with locked gates and cctv.
I do hope that you will come and stay with us again - you will be very welcome.
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
4 of 5 bubbles Reviewed November 8, 2013

Started off the stay with a good welcome at the reception. Room given was good with two beds, one for us adults and one for our children. Décor was good and cannot fault the amenities in the room. Both nights we dined in the restaurant for meal, staff again very accommodative, even though busy had the time to talk to our children and take care of their needs. Leisure club was enjoyed by our children, enjoyed the time in the pool, steam room & whirlpool. Breakfast busy, but food was always available, staff keeping the buffet full at all times.

Overall excellent stay and will be back again.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vinoy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 19, 2013
Dear Guest,
What lovely comments, thank you very much. It was good to know that we ticked all the boxes for you and your children and that you will come and stay with us again.
We will look forward to that!
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed November 7, 2013

My first time here but very impressed, firstly plenty of underground parking and just one flight of stairs to reception. I was quickly checked into my room.

The hotel bar was spacious and very attentive bar staff, I didn't have an evening meal as I was meeting friends in Windsor but stayed for breakfast in the morning but was only average, bacon underdone and scrambled eggs sloppy !!

The room was clean and tidy but impossibly hot.....managed to open the window a few inches but no way to cool down the room so it was like sleeping in a sauna not good so felt tired all day.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ticker1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 19, 2013
Dear Guest,
So pleased to hear that you enjoyed your stay and was impressed with what we had to offer.
Sorry though that your room was too warm. You dont say if you reported this to reception as they would have moved you to a different room or at least supplied you with a fan, we do store small ones in the wardrobes but hold some larger ones in stock.
I do hope that we will have the opportunity to welcome you back when I am sure you will have a better nights sleep.
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
5 of 5 bubbles Reviewed November 7, 2013

Excellent stay with family during school holidays. Room 604 was excellent, all in good working order and the children enjoyed the space in the room. We used the restaurant for breakfast & dinner, the staff took care of all our needs, especially our request for big tables as we were a group of four families. Children enjoyed the make your own pizza.
Leisure club was good and we were impressed that we could reserve a slot for our group.
Overall good, excellent management and will definitely return.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Welshtraveller766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 19, 2013
Dear Guest,
What wonderful and comprehensive feedback - thank you very much indeed. I will ensure that all the team here read your comments as it is so gratifying to know that we are 'getting it right'.
We will look forward to welcoming you back in the not too distant future and thank you again for your kind remarks.
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 7, 2013

A great place to stay if your visiting Lego Land Windsor. The staff are polite and attentive, the rooms are clean and it has secure parking under the hotel. We did not eat in the hotel so can comment but the restaurants were very busy each night we were there.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve3873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 19, 2013
Dear Guest,
Thank you for sparing the time to write your review. It was good to know that your stay was a success and that you found us to be good value for money.
Please come and stay again, you will be very welcome.
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgend, United Kingdom
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Lovely room, plenty of space and nice size tv. We had a terrific time here which we used as our base for legoland (avoid at all costs) ... Staff were pleasant and chatted to you. We ate at the Chinese restaurant there for both nights. Not cheap but the best Chinese meal I have ever had. Very recommended.... Breakfast was hot and lots of fresh eats. The only thing was the cold plates but even that didn't take away from a first class breakfast. Really enjoyed our stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peethomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review, November 5, 2013
Dear Guest,
Thank you so much for your kind comments.
So pleased to hear how much you enjoyed our Bugis Street Restaurant as I am a big fan too!.
Delighted you had a good, varied and hot breakfast to start your day, I am well aware how important that is.
We will all look forward to the opportunity to welcome you back in the not too distant future.
Kindest regards and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Copthorne Hotel Slough - Windsor

Property: Copthorne Hotel Slough - Windsor
Address: Cippenham Lane, Slough SL1 2YE, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Slough
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Slough - Windsor 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Copthorne Slough - Windsor Hotel Slough
Copthorne Hotel Slough

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