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Holiday Inn Slough - Windsor
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Reviews (997)
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All reviewslegoland packagevisiting legolandgood sizetwo double bedsactivity packtea and coffeefamily roomper nightlego landplenty of parkingbuffet stylestayed here for one nightwould stay againrestaurant staffcar parkingfollowing morninghot food
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595 - 600 of 997 reviews
Reviewed January 27, 2014 via mobile

Spent a week here and it's not up to the usual standards of holiday inns! Most the staff were friendly however, but the meals even the breakfast was well below par. The coke was flat, they ran out of Stella. A bottle of J20 was £2.95. My room stank of smoke but a very nice girl on reception changed it for me which was nice.

Stayed: January 2014, traveled on business
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded February 2, 2014

Dear Neil
Thank you for staying at the Holiday Inn Slough Windsor and taking time to post your comments. I am very pleased to know that you found our staff members friendly and nice. Please accept my sincere apologies for unsatisfactory food and beverage experience and I have addressed this with our food and beverage team. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.

Yours Sincerely
Angela Fairgrieve
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014 via mobile

We stayed here for 3 days just after Christmas. It is located conveniently not far from M25 and has numerous amenities, convenience stores nearby. Among the positives, spacious rooms, clean bathrooms and friendly staff especially in the restaurant. The not so good bits are outdated corridors, carpets and need to pay for parking and breakfast at 5 and 6 quid per day.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank drkamath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded January 24, 2014

Thank you for taking time to post your comment on trip advisor. We are happy to know you like the location & clean and spacious room as well staff in the restaurant. I am bit confused with the comment you made with regards to corridors, carpets and breakfast charges because our carpets in room and corridors are all recently changed and we do not have breakfast charges rate as such which is mentioned on your comment.
Again, thank you for sharing your valuable feedback and we hope to have you in Holiday Inn Slough Windsor in future.

Yours Sincerely
Angela Fairgrieve
General Manager

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Reviewed December 31, 2013

Stayed for 3 nights, on a pre-pay deal that was excellent value. Had a family room, spotlessly clean. Staff were very friendly and helpful. Plentiful parking at a reasonable cost. Good location for Slough train station for travel into London. Only complaint was the bar and restaurant area - looking a bit tired and tatty, especially in comparison to the bedrooms which appear to have been refurbished recently. Also be warned - its full of kids with it being so close to legoland.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded January 24, 2014

Dear Sarah,

Thank you for taking time to post your comment. We are delighted the experience met your expectations and you enjoyed your stay at the hotel. Please be assured that all your positive comments will be shared with the team. Also, we will definitely look into the comments you had for our bar and restaurant area.
Thank you once again for your feedback and we look forward to welcome you back to the hotel in future.

Yours Sincerely
Angela Fairgrieve
General Manager

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Reviewed December 30, 2013

I'll start by pointing out that this hotel is in Slough; sure Windsor is probably less than ten minutes drive & you can see Windsor castle if your room looks to the rear of the property, but it's firmly on the Slough side of the M4.
Stayed here whilst working in the area for a couple of nights between Christmas & New Year.
It's easy enough to find, being a minute from the M4; you really can't miss it if you drive into Slough from the M4.
It has it's own (chargeable) car park, pleasant reception staff, good sized room & bathroom with a bath & shower over it, not just a shower...
Lovely comfortable large bed, black out curtains, free Wi-fi if you are a loyalty club member, good desk to work at & all the usual HI stuff.
Breakfast was surprisingly good with great staff & a decent selection of the usual stuff.
Pretty good value & cheaper than Windsor alternatives.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jonny-Northerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded January 7, 2014

Dear Jonny-Northerner

Thank you for sharing your feedback on TripAdvisor. We strive to offer value for money in a comfortable and friendly environment. We are looking forward to welcoming you back in future.


Yours Sincerely
Angela Fairgrieve
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

Positives - Very close to Slough town center. Walking distance to many important places in Slough. Walking distance to many restaurants / bars.
Shortcoming- Very basis accommodation for business travelers with an ordinary bar + restaurant. You can pay slightly extra money to stay at other places like marriott langley and find a step change in quality of hotel.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SharatMendu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded December 31, 2013

Dear SharatMendu,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am pleased to know that our location was suitable for your needs. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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