We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What it says on the tin”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express London - Heathrow T5
Ranked #7 of 21 Hotels in Slough
Leeds, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“What it says on the tin”
Reviewed March 14, 2014

Our one night stop prior to early morning flight from Heathrow T5 was excellent. Very friendly staff, comfortable room (with good double glazing) and easy parking overnight. M&S Food just across the road. Our only disappointment was the mediocre food (overpriced) in the Italian restaurant. The drive to Click Park was not helped by the hotel's directions - exits from roundabouts need revising! Fortunately, our back-up SatNav got us there OK. Will certainly use again. Good value.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 318Trevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,846 reviews from our community

Traveler rating
    431
    803
    406
    135
    71
See reviews for
559
527
129
355
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Helsinki, Finland
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 12, 2014

Had to stay for a night after not getting on a connecting flight. Everything worked fine in this hotel except ventilation. Air was really thick in the rooms and certainly not fresh!! Receptionist couldn't help except to show that air conditioning works. Bus takes to terminals 1, 3 and 5 for 4 pounds.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jalinia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review, March 27, 2014
Dear jalinia,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 11, 2014

We booked a family room which was a good size, but the pull out sofa bed had such a tiny bottom sheet on it that you could see the top & bottom of the mattress. There was no bath but the shower was huge & powerful. The windows didn't open (probably to ensure good soundproofing as the hotel is very close to heathrow) but the room was very hot. We altered the air conditioning unit but it didn't change much. We noticed a lot of other rooms on the floor had their doors jammed open, so I guess they all had this problem. When we mentioned it to reception the following morning & they said we should have rung down as they would have reset the system. Breakfast was buffet style - lots of good quality options served in a light bright room. All in all a good stop over location & good value for money.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review, March 26, 2014
Dear Emma R,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the breakfast selections we offer. Please allow us to apologize for the experience you had with your room accommodations. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 11, 2014 via mobile

Parking was okay, check in was good, food and service in restaurant were good, got settled into my room - which was probably the furthest away it could have been - and realised that it was unusually warm. The sun during the day had warmed up the room but the air conditioning wasn't working, which ensured that a decent sleep was out of the question. Hot and uncomfortable.

Stayed March 2014, traveled on business
Helpful?
1 Thank MartScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express London - Heathrow T5, responded to this review, March 26, 2014
Dear MartScot,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the service you received. We would like to apologize for the experience you had with your room accommodations and any inconvenience you may have encountered that did not live up to your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 10, 2014

Was welcomed by staff, who were friendly and very helpful. Room was as expected for a Holiday Inn Express, clean and good condition, shower was walk in cubical. TV has a lot of the freeview channels. There is a bus to Heathrow Airport which is around £4 one way for one person. Bus 81 from the main road takes you into Slough or towards Hounslow , but doesn't go into Heathrow Bus Station.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eeyore1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East England
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 10, 2014

We arrived at the hotel at 8pm (3 bus loads) and were all dealt with quickly and efficiently. The room was spotless, towels fresh and had tea/coffee making facilities. the soundproofing was really as I could not hear any airport noise considering the hotel was so close to terminal 5.The staff were very helpful and pleasant.
The only reason I am giving it 4 out of 5 is that the breakfast was a bit of a bustle but considering the amount of people queueing it wasn't too bad.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buster35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 9, 2014

We stayed at the Holiday Inn Express London Heathrow Terminal 5 recently for one night, as part of a hotel and parking package before flying off to Turkey.
I booked this from the official Heathrow parking website. They seemed to be the only company offering a hotel stay in combination with parking at terminal 5 long term car park. I particularly wanted to park in this car park as I don't trust those where you have to leave your keys whilst away!
The hotel is actually in Slough, but very close to the airport. The first night's parking at the hotel was also included in the package, this would normally be extra on a regular hotel booking.
Our check in on a Friday evening was very quick The reception staff were friendly and efficient - although, we were told that included breakfast wasn't served until 7.00am on a Saturday, whereupon on Saturday morning we found breakfast was actually being served from shortly after 6.00am. This was a big help to us for our early flight. I don't know if this was a "one-off", but something I would advise others to double check if staying there.
A point to note is that we could have chosen a "packed breakfast" to takeaway if we had needed to check out really early.
The hotel is very clean and functional. The room had everything you would need for a short stay, with TV, phone, free wi-fi, comfortable beds and most welcome, complimentary tea and coffee making facilities.
Our room was at the back and had a very high cilled, window and so not much of a view, however we were hardly there in daylight so it didn't really matter!
It seemed well soundproofed, as we were not troubled by the nearby plane activities.
As I've already said the following morning we were able to take an early breakfast. It was OK. , with scambled eggs, beans, sausage etc. available from the buffet, as well as the usual bread/toast, rolls and pastries. Along with the juices, tea, coffee, chocolate from machines. Not a breakfast to get excited about but adequate and plentiful.
After a speedy check out we made the short (about 15 mins) journey to the T5 car park. All in all this was a good value package at £79 as we had our hotel stay included for not much more than the normal price of our 4 nights airport parking. I would certainly use the Holiday Inn Express again and wouldn't hesitate to recommend it.

Room Tip: Double check with staff about breakfast times if staying at weekend.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelstaruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Slough
1.2 mi away
Holiday Inn London - Heathrow T5
0.6 mi away
Heathrow/Windsor Marriott Hotel
2.8 mi away
Holiday Inn Express Slough
Show Prices
Show Prices
Show Prices
1.1 mi away
Hilton London Heathrow Airport Terminal 5
1.7 mi away
Travelodge Heathrow Terminal 5
3.5 mi away
Holiday Inn London-Heathrow M4, Jct. 4
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express London - Heathrow T5? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express London - Heathrow T5

Property: Holiday Inn Express London - Heathrow T5
Address: London Road, Slough SL3 8QB, England
Phone Number:
Location: United Kingdom > England > Berkshire > Slough
Amenities:
Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#5 Business Hotel in Slough
#6 Family Hotel in Slough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London - Heathrow T5 3*
Number of rooms: 300
Official Description (provided by the hotel):
Our Heathrow terminal 5 hotel is ideally located close to the major motorways - M4, M25, M40 - providing easy access from all directions. The Holiday Inn Express London Heathrow T5 is well positioned for touring the local tourist attractions such as Windsor and its historic Castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Wembley Stadium and Wembley Arena are within easy reach. The Holiday Inn Express London Heathrow is just 4 miles from terminal 5 and the official shuttle service operates regularly to\from the terminal 5. (Tickets £4.50 For adults. One child aged 5 years to 15 years can travel free with every fare paying adult. Travel is free for children aged under 5 years.) The hotel near Windsor (and Slough) has 300 en-suite bedrooms, a choice of dining options including air conditioned guest lounge\bar. Onsite parking available (charge applies) and throughout the hotel there's wireless internet access (free). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Orbitz, Hotels.com, Travelocity, Booking.com, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Priceline, HotelQuickly and HRS so you can book your Holiday Inn Express London - Heathrow T5 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London-Heathrow t5 Hotel Slough

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing