We found the mattress much firmer than usual for Premier Inns and this made for an uncomfortable night. The room was also too hot, but we didn't want to open the windows because of a busy road outside.
We complained when we left the next morning and the complaint was taken seriously, and we later learnt that we had been given a refund under PI's 'Good Night's sleep' policy.
We really appreciated the 30 mins free Wi-Fi and wish other hotels would also do this.
We also liked the large wall-mounted flat screen TV, and the vanity mirror set-up.
The room was VERY spacious, and the bathroom was bigger than others in similar hotels.
- Official Description (provided by the hotel):
- On the doorstep of Gosling Sports Park, and just a few miles from both Hatfield and Knebworth House. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Welwyn Garden City Hotel Welwyn Garden City
- Premier Inn Welwyn Garden City Hotel Hertfordshire