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“Tatton Park visit”

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Best Western Manchester Altrincham Cresta Court Hotel
Ranked #2 of 5 Hotels in Altrincham
kidderminster
Level 4 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Tatton Park visit”
Reviewed August 2, 2013

Took advantage of the Tatton Park offer and this was the highlight of our stay!The room was adequate not very up to date and during the hottest period of summer very hot with only a small fan for comfort.The toilet after the 5th flush relented.The evening meal was pretty unimpressive mine consisted of frozen chips and curled up gammon although in fairness my wife said her salmon was quite edible.Breakfast would have been fine with any choice one could ask for except there was a permanent wait for the hot dishes to be replenished and no-one seemed to be in charge. Overall the hotel is well situated for the town and airport and Tatton Park but couldn,t think of any reason to stop here otherwise.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank harriers10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulHindley, General Manager at Best Western Manchester Altrincham Cresta Court Hotel, responded to this review, August 18, 2013
Dear Guest

Thank you for reviewing your recent stay with us. I am sorry to hear that your visit was not up to your expectations. The rooms as you may be aware are due for a complete refurbishment which will alleviate that “dated” feel.

I am disappointed that you were not impressed with the food as several other Tatton Park customers noted how good the food was over the weekend and unfortunately we were unable to control the recent welcome change to the weather however we did arrange fans in each room to try and assist where we could.

Kind Regards
Paul Hindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Wakefield, United Kingdom
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 2, 2013

stayed here for a 50th wedding anniversary / blessing at a nearby church, which we were late for!!! room was spotless. staff were quick to check us in and to be totally honest, i was too drunk to remember much else and missed breakfast!

another plus, the shop for paracetamols is one minute away and staff in there were nice too!

try it though!

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank amandajp9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulHindley, General Manager at Best Western Manchester Altrincham Cresta Court Hotel, responded to this review, August 18, 2013
Dear Guest

Thank you for your recent review. I am pleased that you found the hotel spotless and the staff efficient. I hope that you will be able to take breakfast with us next time you stay.

Kind Regards
Paul Hindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 5 Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 1, 2013

We stayed three nights, package price, so this was a really price worthy stay for us. Besides the mistake to take one dinner in the restaurant, but this I comment in another review. The breakfast was not included but I found it to be a totally okay breakfast for seven or eight pounds. I have seen, in other reviews, that the hotel is undergoing refurbishing and then it seems like we were lucky. Both our rooms, on different floors, were really good. They were clean and really nice. If you have access to a car, the hotel is easy to find. It is also easy to get into central Manchester also. Overall good but for us.

  • Stayed June 2013, traveled with family
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Helpful?
1 Thank Lelleri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulHindley, General Manager at Best Western Manchester Altrincham Cresta Court Hotel, responded to this review, August 18, 2013
Dear Guest

Many thanks for taking time to review your recent stay with us. I am so pleased that you found us to be good value for money and that you had a good breakfast. I am delighted that you had been allocated two of our refurbished rooms. Our refurbishment programme is on-going and we have now started another twenty rooms.
The travel to Manchester is indeed extremely easy and we look forward to seeing you the next time you are in Manchester.

Kind Regards
Paul Hindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2013

We have just returned from a 4 night stay at this hotel. We were given 2 tickets to the Tatton Park flower show and our son lives in the area so we thought we we would make a long break of it. We picked this Hotel because my wife has had a lot of dealings through work with the York, Best Western hotel and could not praise it enough. This hotel however was not a hotel to stay in for any period of time it is more a park and fly hotel. We booked a main meal for the Friday night as we knew it would be quite late when we arrived, we had seen the pictures and menu, s on the website and expected something similar how wrong we were, the service was ridiculous you waited half hour to be asked what you order was, the wine came warm and uncorked, there were no napkins, soup spoons, steak knives or side plates and when the food arrived I can honestly say it was the worst I ever had in any hotel I have stayed in and most of it was left, we waited for deserts but after 30 minutes walked out. We did complain to the manager who said we would have a refund because they did not realise that so many people were eating in the hotel and only skeleton staff were on that night this refund did not happen, we ate out the other 3 nights. The rooms were noisy, hot and not very clean. As previously stated in comments refurbishment started the day we were leaving so you had to avoid builders and their ladders in the main reception.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank 918Tony11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 30, 2013

On the way to Berlin I had a night over at this hotel. The room was clean and functional but the dinner I spent a LOT of money on was really horrid! There was hardly anyone in the restaurant and I'm not surprised. Stay at the hotel for the bargain clean rooms but go out for a meal.

  • Stayed June 2013, traveled solo
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Helpful?
Thank Anska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 6 Contributor
151 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 30, 2013

This was also a deal which included a two night stay, with bottle of wine, tickets to Tatton Park Flower show with transport included to and from the show.The service from the receptionist was excellent when we booked in, everything was explained, tickets passed over and booking taken for evening meal.. Our room was on the third floor which was clean and adequate with bottle of wine awaiting.. The room over-looked a main road which was a bit noisy, but they had supplied the room with with fan so we could close window. We didn't and we weren't disturbed by the traffic.The dinner was excellent, so was the service. The duty manager was most helpful and very friendly (Slim)... Breakfast was good and once again the staff were very obliging. We have stayed in many hotels and found this one to be very good value for the money we paid..

  • Stayed July 2013, traveled with friends
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Helpful?
Thank Lister-Anderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
111 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 30, 2013

This was a two night package which also included an evening meal, a bottle of wine and two tickets to Tatton Park Flower Show. The location is good and fairly central for Altrincham, and the staff where friendly.
The room was basic but adequate. However there was a noticeable smell of cigarettes in the room. Not because someone had been smoking in the room, but from years of being a smoking room in the past. I believe the rooms are being renovated which will probably address all these issues.
Service in the restaurant was very poor. There didn’t seem to be any system for serving customers, and we had to wait ages for food. I had to ask a waiter to find our starter. Similarly, I had to chase for our main course. When it finally arrived, it had obviously been waiting under a hot light for a while. Other guests in the restaurant seemed to be having similar problems.
By contrast, breakfast was very good and the service was very efficient.

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Jimmuswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Manchester Altrincham Cresta Court Hotel

Property: Best Western Manchester Altrincham Cresta Court Hotel
Address: Church Street, Altrincham, Trafford WA14 4DP, England (Formerly Best Western Cresta Court Hotel)
Location: United Kingdom > England > Greater Manchester > Trafford > Altrincham
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Altrincham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Manchester Altrincham Cresta Court Hotel 3*
Number of rooms: 140
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Also Known As:
Altrincham Best Western
Best Western Altrincham
Best Western Manchester Altrincham Cresta Court Hotel Cheshire

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