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“Great overnight stay”

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BEST WESTERN Manchester Altrincham Cresta Court Hotel
Ranked #2 of 5 Hotels in Altrincham
Jarrow, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great overnight stay”
4 of 5 bubbles Reviewed March 3, 2013

Stayed here the night before our flight to The Gambia, check in was efficient and friendly, the room was clean and comfortable. Our transfer to and from the airport was included for £67 as well as parking for a week ... What a deal!!! We would definitely recommend this hotel for an overnight stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulHindley, General Manager at BEST WESTERN Manchester Altrincham Cresta Court Hotel, responded to this review, April 15, 2013
Dear Guest

Many thanks for your kind comments and my team and I are delighted that you enjoyed your room and your stay at the Hotel. I have passed your feedback regards check-in to Liz Royle, reception manager, and her team and they say a huge thank you!

We hope to continue to offer great value deals once the Hotel refurbishment is complete in the autumn, so please do stay with us again.

Kind Regards
Paul Hindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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897 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
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English first
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed March 2, 2013 via mobile

Stayed for the night to see a concert at the MEN. Location is good for the metrolink, approx 10 min walk.
Room was basic, everything seemed dated from the shower to the old hair dryer. Very hard mattress and paper thin walls. Could hear the guests upstairs visiting the bathroom during the night!
Service was ok, nothing special. Wouldn't stay here again, but then considering the low rate we paid, wasn't expecting a lot.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maddy87uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulHindley, General Manager at BEST WESTERN Manchester Altrincham Cresta Court Hotel, responded to this review, April 15, 2013
Dear Guest

Thank you for taking the time to review your visit. I was delighted that you appreciated the great hotel location, but also concerned regards your comments on the Hotel being dated and issues with the bedroom. We are working to improve on all the issues you faced but on behalf of the Hotel team, want to offer our apologies.

The Hotel is about to undergo a full refurbishment plan to improve the interior and also look at how we can minimise noise transference between rooms, and I hope to have more substantial information on how this will be improving as the plans are finalised in the next month or so. Would you like me to send you further information on how we will be addressing the noise issue you faced when I have this? Part of the plan is to work with our head housekeeper, Carol to replace all beds and bedding so that you get a much improved night’s sleep. We will also be investing much energy into taking our enthusiastic team to the next level in service standards, though a programme of support and training.
Please contact me directly should you decide to return to the Hotel in the autumn, after the refurbishment, so that you can experience the improvements we have made first hand.

Kind Regards
Paul Hindley
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Additional Information about BEST WESTERN Manchester Altrincham Cresta Court Hotel

Property: BEST WESTERN Manchester Altrincham Cresta Court Hotel
Address: Church Street, Altrincham, Trafford WA14 4DP, England (Formerly BEST WESTERN Cresta Court Hotel)
Location: United Kingdom > England > Greater Manchester > Trafford > Altrincham
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Altrincham
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Manchester Altrincham Cresta Court Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Altrincham Best Western
Best Western Altrincham
BEST WESTERN Manchester Altrincham Cresta Court Hotel Cheshire

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