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Reviews (452)
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All reviewsgeorge and dragonthe pubcar parkfamily roomcomfy bedbusy roadold traffordmain roadcomfortable hotelshort staynight's sleeppleasant stayroom was spotlessreception staffsmall roomtown centrebusiness trip
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Reviewed August 25, 2012

The only route from the car park to Reception was blocked by a member of staff's car and a skip. My room was smaller than I am used to at Premier Inn's, the radiators in the bedroom were warm in August, due to a hotel boiler issue that cannot be resolved, and the bedroom windows opened a maximum of 2 inches.

Room Tip: Dont visit this hotel in Summer as the rooms are too hot to sleep in.
  • Stayed: August 2012, traveled as a couple
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1  Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Manchester Altrincham Hotel, responded to this reviewResponded September 5, 2012

Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards.

We are well aware of the issue of high room temperatures, and are currently in the process of installing air conditioning into all of our hotel branches.

However, this will be a lengthy process, so in the meantime the management team at the hotel have done all they can to help reduce room temperatures.

Please be assured your comments have been noted and will be fully investigated.

Thank you once again for your review.

Naina
Social Media Team

Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2012

My husband and I stayed here on 28thJuky for one night. It's very close to the station, about 10 min walk and close to shops etc in Altrincham.

The staff were very welcoming and friendly but it was unbearably hot. It wasn't as warm outside (it's Manchester!) there is no air con, just a silly little fan.

Our room 221 was unfortunately at the front so the traffic noise was relentless, all night long, then at 8am they empty the bottles into the recycling bin, lovely alarm call.

It's clean and friendly, breakfast was good, although I wish they'd wear gloves when handling the bread.

I'm still waiting for a reply from Premier in 2weeks after I sent it, I've chased it up twice (shame on you!) and today was told they are very busy and I should phone for an update. Great customer service!

Anyway it's not bad here just hot and noisy, if that doesn't bother you then go for it. The staff are nice at least and the breakfast is lovely.

Room Tip: Try to go to the back if there are rooms there, at least it will be quieter, hopefully!
  • Stayed: July 2012, traveled as a couple
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1  Thank bigtallblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

Stayed here to watch the Olympic football at Old Trafford. Great location for getting the tram (12 minutes walk), and the hotel let us leave the car free of charge in the car park all the next day. Reception staff were very helpful and friendly. Room was clean and compact and no aircon, but we were at the back so left the window open as it was very quiet. Breakfast, continental, wasn't great, but for £5 it's not bad. The pub under the hotel was very pleasant to be in, not bad for a Friday night! I'd stay again.

Room Tip: Ask for a room at the back of the hotel if you want a quiet room.
  • Stayed: August 2012, traveled as a couple
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2  Thank ClearingfromtheWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012

Have stayed here many times and its a great location with really nice staff.
Parking is free, its a short walk form town if you do want to go out for dinner, but the pub that is attached has a lovely atmosphere with really nice and friendly staff. The food is okay, typical pub chain food.

yes the rooms are a little warm, but this is a old building which the Premier Inn do need to spend some money on updating, i am sure this is going to happen.

  • Stayed: August 2012, traveled on business
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2  Thank NLocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012

Stayed for 2 nights visiting local National Trust properties. Not stayed at Premier Inn for a while but at £29 per night thought we couldn't really go wrong. First impressions from the outside are a bit grim - we tried to get in the car park through the emergency exit - but once inside we concur completely with what other positive reviewers have said. The welcome was warm and the staff helpful. Our room was away from the main road overlooking the car park and some elegant Georgian Houses and we slept very well with no traffic disturbance. Electric fans had been provided in case we were hot and didn't want to open the windows. We ate breakfast and 2 dinners in the adjacent pub which we found to be good quality and very reasonably priced. The room was spotlessly clean so all in all a big thumbs up from us. And, hey, at £29 fabulous value.

Room Tip: Room overlooking the car park have quite a nice outlook and probably quieter than on the road side
  • Stayed: August 2012, traveled as a couple
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Thank Wyresdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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