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“Great food and service”

The Alexandra Hotel
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The Alexandra Hotel
Ranked #11 of 17 Ballater B&B and Inns
Dunfermline, United Kingdom
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great food and service”
Reviewed October 28, 2013

Recommended to us after a business meeting. The bar restaurant tables seemed to be full but the staff did have one left. Had scampi, chips and garden peas with soft drinks. Service was quick and food came hot and was wonderful. No wonder this restaurant was packed. Would definately come here again and will recommend to anyone visiting Ballater.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Fran239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    63
    27
    2
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    1
See reviews for
16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Wakefield
Level 6 Contributor
126 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed October 7, 2013

Of all my reviews this must be the best for staff friendliness. If you are looking for a nice, pleasant unprepossessing hotel in a Scottish town I doubt this can be beaten.
We were on a weeks tour of Scotland and the other 3 hotels consisted of two 4 star and one 5 star hotel. For value, food and the cost this hotel wins.
The room was surprisingly large with nice comfy bed and plenty clothes storage. We ate in the bar both nights and the homemade steak pie was so full of meat it beat me. Second night we had the homemade pizzas, every bit as good as our local Italian takeaway. Breakfast was of the same standard.
There was some minor building work at the hotel which did not disturb us but the owner insisted on a price reduction for the inconvenience. In fact the hotel and town were very quiet at night.
We took the bus, number 201, from the town square to Aberdeen at a cost of £10.50 each way per person, the journey taking around 90 minutes.
If you need any information about the area, the ladies in the Tourist Information Office based in the former railway station know everything. They even remembered the name of a photographic studio from the 1950s!
Deeside is a beautiful area and well worth a visit making a nice change from the west coast. We will definitely return.

Room Tip: Room 1 is towards the rear so may be quieter.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WakefieldYorkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alan m, Owner at The Alexandra Hotel, responded to this review, October 10, 2013
A huge thank you from the team for writing a wonderful review on your recent stay with us, we are delighted you had a great couple days exploring Ballater and Deeside even thou the weather wasn't the best for you. It was really a pleasure to meet you both and if your in Ballater again please do pop in and say hello. best wishes Fiona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeenshire, United Kingdom
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 6, 2013

Stayed here for 2 nights and was made to feel very welcome by the owners and staff. All very friendly. The room was big and comfortable.. Fantastic pillows!! Breakfasts a delight. Would definitely recommend.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alan m, Owner at The Alexandra Hotel, responded to this review, September 12, 2013
Thankyou for taking the time to give us such a great review, we look forward to welcoming you back to the alexandra. Alan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, England, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

Although we have not stayed at the Hotel i cannot recommend the Alexandra Hotel highly enough for the quality of the food and the great ales on offer combined with the friendly staff. We stay in the Village and on several nights we paid a visit to the Restaurant and i can say every meal we had was great and the Homemade Steak & Ale pie was the best i have ever had. When we were not having food we liked to go in the Public Bar most nights and try the real ales which went down well, especially Nessies Monster Mash, Blackgold and Tradewinds and all the staff were friendly and made us feel welcome. Cannot wait to get back there next year.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alan m, Owner at The Alexandra Hotel, responded to this review, September 12, 2013
GrahamM,
Thankyou for your great review, It cheers everyone at the Hotel up when I can show them reviews like yours. The Steak and Ale pie is a favourite and goes well with our good selection of Ales. Look forward to welcoming you back to the Alex. Alan
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Glasgow, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 21, 2013

Enjoyed a fantastic weekend at the Alexandra Hotel in Ballater. Staff were very helpful,efficient and friendly . The price was about right for the standard of accommodation -we found the rooms to be very clean and comfortable with windows that could open and allow the cool night air to circulate. Bed linen ,towels and toiletries were lovely and overall the room was very well equipped. Dinner and breakfast were great and we enjoyed a drink and some chat in the bar afterwards.
Thank you for a lovely stay. You are a hard working team and deserve every success.
Best wishes
Christine McGowan

Room Tip: Room 4(twin) looks out to the street . Room 5(Double) at the rear . Both lovely
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moorhaven1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 18, 2013

My husband and I stayed in quite a few places around Scotland as we booked late in the season. Ballater is a good place (in my opinion) to explore a bit of the Cairngorms National Park. The town is scenic, with shops and cafes. We slept at the hotel one night, our room was in the front but the room was not noisy. The window could opened which I appreciate. The price was good.
Dinner was great, I am vegetarian and pizza is a nice option after a few too many plain cheese sandwiches with side salad. My porridge in the morning was also good.
Best of all, there were local real ales on tap! Also there was parking for our rental vehicle.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sajtia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, Scotland
Level 5 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 24, 2013 via mobile

My girlfriend and I have been regular visitors to "The Alex" for a while now.
Excellent service, clean rooms, good old fashioned no pretence food and a super atmosphere are the main draws.
Bar area is always a good mix of locals and tourists and makes for some good craik.
Recently added tables and chairs outside so can enjoy a pint and some food in the sunshine.
Keep up the good work Alan and Fee, & see you again soon!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoozyinBolivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alan m, Owner at The Alexandra Hotel, responded to this review, August 4, 2013
Graeme and Moira, Thanks again for taking the time to review your recent stay with us at the Alex, It is always good to see you both up here in ballater. We are pleased that you enjoyed the Ballater sunshine outside on the tables and chairs which are proving very popular. We try our best to make everyone welcome but it's made easier when people are as friendly and out -going like yourself and moira. Look forward to your next visit. Alan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Alexandra Hotel

Property: The Alexandra Hotel
Address: 12 Bridge Square, Ballater AB35 5QJ, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Ballater
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #11 of 17 B&Bs / Inns in Ballater
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Alexandra Hotel 3*
Number of rooms: 6
Official Description (provided by the hotel):
Set in the heart of Royal Deeside we are one of the areas leading small hotels offering a warm welcome, friendly service and comfortable accommodation with excellent meals. Eight stylish bedrooms, each individually furnished and decorated, offering single, twin, double and family accommodation. All rooms are en-suite with direct dial telephone, tea and coffee making facilities, satellite television and other essential accessories including the personal touches. ... more   less 
Also Known As:
The Alexandra Hotel Ballater, Scotland

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