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“Disapointing”
Review of Embankment Hotel

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Embankment Hotel
Ranked #14 of 18 Hotels in Bedford
Hamble, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Disapointing”
Reviewed August 8, 2012 via mobile

We live around the corner and would love to be proud of our local. To keep this review short, The Embankment serves poor quality food on fancy plates, assumes you don't notice and charges quality food prices.

Well Embankment, we do notice and your fancy crockery and wooden boards fool only a few. We'll enjoy a drink from time to time, on our way to restaurants that serve substance over faux style.

Stayed August 2012, traveled as a couple
Helpful?
2 Thank Phil Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Embankment Hotel, responded to this review, August 13, 2012
Thank you for your feedback. I would like to know more about your recent visit with a hope that we may be able to become your regular place to visit again as you only live around the corner. Please feel free to email myself on kelly.mckenzie@peachpubs.com. Thanks
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303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Norwich, United Kingdom
2 reviews
Reviewed August 1, 2012

We tried to book into The Embankment after we found out with no notice that our hotel had closed down. Although they were full the guy on reception went out of his way to help us and rang round a number of other hotels to try and get us a room. He wasn't successful but this wasn't down to trying but due to the triathlon event happening in Bedford so everywhere was busy. Although i can't comment on whether this hotel is good for accomodation i can recommend the food. We had dinner and lunch and both were very nice. Good relaxing atmosphere too.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Elaine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Embankment Hotel, responded to this review, August 13, 2012
I am pleased that we tried to help you. Next time you are coming to Bedford please come and stay with us. Thank you for your kind words.
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Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2012

There is no way that this place is 4 star! Had a very dissapointing stay - overpriced room - shocking service in the resturant. Do yourself a favour and spend your £115 somewhere else!

Room Tip: Go somewhere else!
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Embankment Hotel, responded to this review, August 13, 2012
I am very sorry that you did not enjoy your stay here with us at The Embankment, we strive hard to give great service and take pride in the food we serve. Cleary you did not recieve this on your visit. Please accept me apologies and feel free to contact me as i would be interested in your feedback. Kelly.mckenzie@peachpubs.com
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London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2012

It's a pub restaurant with rooms attached. Given that it just works brilliantly. The main thing that makes it are the young, enthusiastic, can't-do-too-much-for-you staff. We booked room 102 overlooking the river and our jaws dropped when we walked in. Great view, great ambience, great layout. We knew between us and the tranquil river was a pub forecourt - it's noisy but to be expected.

The restaurant has a small menu - always a good sign, meaning the chef can focus. We weren't disappointed - fresh ingredients, excellently presented. And those keen staff - I mentioned that it was almost unknown for dessert wine and dessert to arrive at the same time - so, with a flourish and not a little pride they proved me wrong.

We slept in the next morning and emerged to more enthusiasm, fresh ground coffee and cooked breakfast.

It was a brilliant stay and as far removed from vanilla corporate blandness as it's possible to imagine for, really, not much money. If you are any where near Bedford, go soon.

Room Tip: If you want the best chance of a quiet, early night above a pub try the second floor.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrahamF55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Embankment Hotel, responded to this review, August 13, 2012
So please to hear you enjoyed your stay with us. We look forward to your return. Thanks
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Carrickfergus
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 30, 2012

THis exemplifies how with the right decor, superb staff that have bounce and that all round attention to detail, you can reach the top of your tree!

The Embankment is just a superb place I can't praise it enough.

Gillen

Room Tip: Rooms at the front boast excellent views of the river.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Embankment Hotel, responded to this review, August 13, 2012
Thanks you for your Review Gillen, we are soo pleased you enjoyed your time with us. Please do come again. Thanks
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Bedford, England, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 15, 2012

The pub/restaurant is beautifully situated, but the food and wine are over priced. I have been to this pub on a number of occasions and never had my view changed. It's lost its original charm! Also when having tea and cake the cake was bland and stale.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Hannahlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochester
Level Contributor
9 reviews
3 hotel reviews
Reviewed April 30, 2012

a last minute booking for a three night stay. we arrived late evening, the bar was extremely busy but we were welcomed warmly with no fuss and a table had been held for us for dinner
The rooms are very comfortable, the location great with views over the river. we could find no fault at all with the levels of service, all the staff are extremely friendly and helpful. the food served at breakfast, lunch or dinner was all of the same quality, excellant!

Room Tip: ask for river view, costs more but worth it
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonia m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embankment Hotel

Property: Embankment Hotel
Address: The Embankment, Bedford MK40 3PD, England
Location: United Kingdom > England > Bedfordshire > Bedford
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bedford
#3 Business Hotel in Bedford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Embankment Hotel 4*
Number of rooms: 20
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Also Known As:
Embankment Hotel Bedford

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