I booked a table for three for 7.30pm we arrived at 7.25pm and were asked to sit in the waiting area. We were eventually taken through to a table at 7.45pm after watching people come in without a booking get seated first.
Once sat our drinks order was taken two bottles of cobra and a lemonade and an order for four poppadoms was placed. After a further 10 mins the drinks arrived two pints of cobra and a glass of flat lemonade all of which were sent back to be replaced.
shortly after we got the replacement drinks and the poppadoms which in fairness were all ok with a nice selection of onions and sauces. At this point the level of service totally dropped off and we sat there after finishing the poppadoms waiting for the table to be cleared and our order to be taken. we eventually prompted a waiter about taking our order and instead of taking it there and then he had a discussion with another member of staff and told us some one would be with us shortly.
Five more minutes passed and still no waiter or order taken and the time now 8.30 we decided to call it a day there and find somewhere else for dinner as based on the serivce so far we would not be eating until after 9.00pm. if we wanted to eat that late we would have booked a table for that time.
As we went to the bar to pay for the drinks and food we had had the waiter apologised and said they were busy but really thats for them to control by making sure they can turn the amount of covers they have with the level of staff they have instead of just filling the resturant up and expecting their customer to wait an unreasonable amount of time.
As we were paying the manager came over and offered again to take our order and rush it through but i explained that they had there chance when we were sat down and we would not be coming back.
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