A 90th-birthday treat for a hugely loved aunt, following a similar visit some years ago for my mum-in-law's birthday. My wife and I came down from Yorkshire and stayed with Aunt V overnight at The Swan. Two other family members also came down from Yorkshire and stayed nearby with family, and a cousin joined us from Bedford. It really was lovely - excellent, spacious rooms with views over the river, convivial pre-dinner drinks, then down to eat in a restaurant with a very welcoming atmosphere.
We had superb service from all the staff, from reception to restaurant, and Maitre d' Gareth was excellent. I told him afterwards I'd enjoyed my meal, which I had. It was only later the next day, after we'd left, that I discovered I was the only one who had - nobody had wanted to say anything that might sour the event. I would have preferred to have mentioned this privately to Gareth, as I wouldn't normally do a crit just via Trip Advisor unless I felt ripped off, which we didn't, but the meal and wine were relatively expensive for the quality of what we had and I'd rather point out something that I believe was a rare drop in standards.
I would urge people, however, not to be put off by our dining experience, as everything else was fine, including the best night's sleep for weeks. This is a genuinely excellent hotel with wonderful staff, in a superb location, and we shall almost certainly return.
- Official Description (provided by the hotel):
- The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more less
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