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“Business Trip”
3 of 5 bubbles Review of County Hotel

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County Hotel
Ranked #20 of 20 Hotels in Carlisle
Belfast, United Kingdom
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Business Trip”
3 of 5 bubbles Reviewed May 28, 2013

IMy company booked me a single room for last week which on first appearance was clean and tidy but had a strong smell of fresh paint, I settled down to complete some paperwork and noticed the paint fumes were causing my throat to become dry and sore, it was only when i went out of the room that I realised I couldn't stay over night in the room. I spoke to reception who moved me to a double room on the third floor with no hassle. On arrival I had a bit of trouble booking in as they wanted my company's credit card for payment even though they took the details and booking prior to me arriving, eventually settled for e-mail confirmation but I was lucky my office was still open to provide details.
Breakfast was good,room clean and staff friendly and helpful.
This hotel is adjacent to the Railway Station and the town centre.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charles m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
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    119
    83
    119
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sunderland, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed May 28, 2013

we stayed 2 nights at the weekend and did not realise it was right in the middle of the busiest street on a night with hen parties and stag parties. The room wasn't that bad just tired and in need of updating but on the night the noise was horrendous as the windows were only single glaze. The cold water then went off through the night in our room. When i phoned reception the receptionist was very helpful, she found us a room to shower in and after breakfast found us another room which is classed as a superior room as it has just been decorated. As it was on the back it was very quiet on the night, but the toilet didn't work very well, my husband kept adjusting the ball cock to get it to work.
It's such a shame as the staff are very friendly and the breakfast is very good and when the hotel was built it must have been very grand as the ceilings in some of the reception areas are lovely, but it has become very run down and with all the bars in the same street it's not a good place for a relaxing break.

Room Tip: ask for a room at the back of the hotel
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chris0714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Carlisle hotels

London, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

An old hotel and rather dated - needs a lot of money spending on it to bring it to life. While I was there it was frequented by OAP bus trips stopping over and workmen.
The bedrooms could do with better security as there was no internal lock/door chain/spyhole etc, as a single female traveler I did not like this and had to actually check with reception about security.
Breakfast was standard, nothing to rave about and the waitress couldnt have been ruder if she had tried.
Reception staff were helpful and there is free parking.
The place smelt like really stong bleach or stale smoke most of the time I was there.
The wifi was really strong which was good and the location is good.

Room Tip: Avoid rooms near the lifts or the front of the building
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jewelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 27, 2013 via mobile

Stayed overnight staff were lovely room was filthy cobwebs on headboard food smeared on walls crumbs in bed and in floor will definitely not return also front rooms near a pub with music banging till after 4 never again!!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emski1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manningtree, United Kingdom
2 reviews
1 of 5 bubbles Reviewed May 24, 2013

Just stayed one night and regretted it. My room was filthy dirty, the carpet badly stained, the bathroom awful with a rotting bath panel and obvious dirt round the basin and WC. The curtains appeared never to have been cleaned. There was no bedside light. The furniture was scratched and worn and was a disgrace.
I would never stay at the County Hotel again.

Room Tip: Don't go there.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennyEdmunds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed May 20, 2013

Not a nice place to stay at all. The location should help it succeed but it's very tired and drab, it needs investment. It is certainly cheap but I wouldn't stay there again at even half the price. The road outside is closed off to traffic some nights during the week. The party-goers then take over so noise can be an additional problem.

Room Tip: Try the Ibis down the road
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed May 11, 2013

1st time i used this hotel and it won't be the last :) What a lovely receptionist Liz is... naturally warm, friendly and very welcoming. She is a real asset to the hotel and her employers should give her a well deserved bonus :) Not only does The Court have a delightful receptionist but the staff in their kitchen know how to cook a really delicious full english breakfast :) .

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uk_m_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about County Hotel

Property: County Hotel
Address: 9 Botchergate, Carlisle CA1 1QP, England
Location: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 20 Hotels in Carlisle
Price Range (Based on Average Rates): $
Hotel Class:3 star — County Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
A beautiful listed building, the non smoking County Hotel still retains its Georgian Grandeur as well as providing modern spacious accommodation, free wireless internet access in all bedrooms and public areas and conference facilities. Situated in the heart of Carlisle, this 3 star hotel overlooks the splendid twin towers of King Henry VIII's historic Citadel and is opposite the railway station. With 2 miles from junction 43 on M6 the hotel is an ideal base for exploring nearby Gretna, north Cumbria and the Lake District. Open daily for breakfast and dinner the Gallerie Restaurant offers a choice of a la Carte or table d'hote menus, complemented by a good selection of wines and liqueurs. ... more   less 
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Also Known As:
County Hotel Carlisle

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