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Tripadvisor
Carlisle

“New Year Lunch”
Review of Fells Restaurant

Fells Restaurant
Ranked #52 of 404 Restaurants in Carlisle
Price range: $8 - $35
Description: Proudly serving Cumbria inspired finer dining dishes, made with meticulous detail in a bright and modern restaurant environment.
Restaurant details
Description: Proudly serving Cumbria inspired finer dining dishes, made with meticulous detail in a bright and modern restaurant environment.
Reviewed 4 weeks ago via mobile

5 of us had lunch here on New Year’s Day - great value at 16.95 for 2 courses or 19.95 for 3 courses. First time we’ve been in since it was refurbished, would never have dreamed of coming here during the ‘old’ Cumbria Park days, even though we just live a couple of minutes walk away.
We were really impressed - the restaurant is very smart, and the food was excellent. The main courses were deceptively large, and everything was cooked perfectly. The black pudding and haggis starter, and beef main were delicious! The wine list is simple but has everything you need, the Malbec was lovely.
Have looked at the evening menu and that does seem a bit pricey, but certainly the lunchtime menu didn’t disappoint. The restaurant manager was very friendly. Will certainly go back!

Date of visit: January 2020
Thank StevenandClaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPH-Reception, Owner at Fells Restaurant, responded to this reviewResponded 4 weeks ago

Hi StevenandClaire!

After New Year's Eve sometimes all we need is a pleasant and relaxed day to wind down from the festive season, and that's what we tried to bring to the table on New Year's Day here at Fells.

Love the inclusion of the pictures too! We're glad you like how the food was presented, Sunday lunch has been a real hit since we opened so thanks for going into detail so much about which dishes you liked, it's good to know we're hitting the right notes.

I'll pass a copy of this review onto the kitchen team for you.

All the best from all of us here at Team Fells, and we'd love to have you back for an evening meal sometime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 - 16 of 51 reviews

Reviewed 4 weeks ago via mobile

Just happened to wander into the restaurant with no booking, and the restaurant manager accommodated us no problem whatsoever. Had been into the hotel on another occasion, and was impressed at the vibrant transformation that’s been made to the place. It’s now really warm and welcoming (was quite dull and tired previously)

My wife and I ordered from the finer menu, and my 14yr old daughter was able to order from an alternative menu with ‘scampi and chips’. Which I thought was an excellent idea, as it catered to us all as a family. My wife is Lactose intolerant, and the staff couldn’t do enough to cater to her dietary requirements.

The food was absolutely delicious, and you could tell the chef takes real pride in the presentation. James (the manager) and his staff were first rate, and couldn’t have been made to feel more welcome. As the title says - A must visit!

Date of visit: January 2020
2  Thank AndyPandis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPH-Reception, Owner at Fells Restaurant, responded to this reviewResponded 4 weeks ago

Hi there AndyPandis!

Since we've begun refurbishing the hotel and consequently Fells Restaurant, we've had an enormous amount of positive feedback including your own which we are more than thankful for.

As you found first hand we will always try to cater to everyone's dietary needs here at Fells; both because we believe that everyone should have the opportunity to dine out, and because we're passionate about looking after our guests.

James has already seen your review and I'll tell you that it certainly put a smile on his face!

Thanks again for such a wonderful review, and we'd love to have you back again.

-Team Fells.

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Reviewed January 14, 2020

Excellent meal in the restaurant, the starters were amazing & the main meal the meat melted in your mouth they have mouth watering deserts as well.
We also order a take out meal as one of our party was working this was well received by them and thoroughly enjoyed later.
We will definitely be coming back for more.

Date of visit: January 2020
    • Value
    • Service
    • Food
1  Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2020

We went here to celebrate New Year and can honestly say it was really first class.
Beautifully presented and delicious to eat. The staff were friendly and efficient.
Definitely on our dining out list.

Date of visit: December 2019
    • Service
    • Food
Thank annalen118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPH-Reception, Owner at Fells Restaurant, responded to this reviewResponded January 11, 2020

Hi there annalen118! Thank you for the really grand review! Every member of our team here at Fells and Cumbria Park put an enormous amount of effort into making sure that New Year's at Fells this year was an amazing night, so it's great to hear such positive feedback!

It's lovely that you're going to come back and join us another time as well, we always love to look after our guests as you've experienced first hand and we'll look forward to having you back again.

All the best until next time,

Team Fells.

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Reviewed January 2, 2020 via mobile

New Year’s Eve; what a brilliant night. 6 of us made up a party for NYE and what a great night. The food was nothing less than superb. The menu was varied with something for everyone. The staff were welcoming, smiley and worked tremendously hard all evening, to make the night a success. Good music, nice venue, great food. On the downside, the organisation leading up to the event needed a bit of tweaking, eg It was unclear when payment was due etc. and I didn’t want to have to pay at the time of the event, I’d rather pay beforehand, leaving the night of the event stress free. No one contacted me to arrange payment and so this organising was driven by me, hence the score of 4/5. All in all a very positive experience. Thank you to James and Trevor for the way in which they dealt with my enquiries and thank you to the staff at the event, who gave very good service.

Date of visit: December 2019
Thank ra20628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPH-Reception, Reception at Fells Restaurant, responded to this reviewResponded January 6, 2020

Hi there ra20628! First of all, thanks for writing such a comprehensive review, it's always a great help for establishments like ours to have feedback like yours so thank you very much.

Your kind words about our food and service will definitely be passed on to the relevant departments, I'll make sure of it personally. Both the front of house and kitchen teams put in an absurd amount of effort to ensure that New Year's Eve at Cumbria Park and Fells was perfect this year, we're so happy you've enjoyed it so much.

The festive period this year was definitely a busy one and I'm sorry to hear about your issues with payment! It seems we got a few wires crossed here on the back end and we hope that in this circumstance you can forgive the mistake we made, and we'd love to have you back again in the future.

Keep an eye out on our social media for our dining events coming up over the next few months, if you enjoyed our food and entertainment on New Year's, I'm certain you'd love the type of events we're going to be hosting here throughout the year.

All the best, and thank you once more for the lovely review.

Sincerely,

Team Fells.

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