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All reviewstapasstable blockwing mirrorsspanish ownerkind gesturebus lanevery pleased with our stayfour poster bedpot roastoff street parkingtown centre locationstuffingbay windowlovely little hotelquirky hotelfull englishhighly recommend this hotel
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Reviewed August 11, 2018 via mobile

After a nice day out at Colchester Zoo arrived back to the room - and walked into a very well presented room.

Everything you needed was available.

The chairs and four posted bed were very comfortable.

The staff were extrembly pleasant and helpful.

Stayed: August 2018, traveled as a couple
Thank TonyAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2018 via mobile

We stayed for 2 nights and we didn’t want to leave. Air con in the bedroom, best couple of nights sleep I have had for weeks. The bed was comfy and the pillows were PERFECT! We had breakfast both mornings and the food was amazing. All the staff we came across were friendly and helpful, suggested things for us to do in the local area. Families be sure to visit Colchester Zoo and there is a great park close by, our 7 year old loved it and wanted to go back again and again. We will definitely be back, we can’t wait to return. Thank you every one at the Blue Ivy for having us stay.

Stayed: August 2018, traveled with family
Thank Leanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2018

We had a lovely stay in a great room - with a four poster bed and aircon! What a great combo of old and new; the bed was comfortable, shower forceful and effective and we needed the aircon this very hot summer. The staff were very friendly and helpful.

The entrance to the carpark is indeed very narrow but the team were happy to help us in & out with our large mercedes van. Once in, we felt it was safe vs figuring out the parking restrictions locally!

We stayed on a Saturday night and went out locally for dinner; although there were quite a lot of people out drinking & partying, our room at the back was really secluded and had no noise at all.

We were up relatively early for a Sunday morning (8am) and enjoyed a well cooked, generous English breakfast included in the room price. We then went out for a walk & enjoyed our late check-out.

Overall, a lovely trip to Colchester and would recommend the Blue Ivy.

Room Tip: Superior room at the back with aircon was worth the price
  • Stayed: August 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2018 via mobile

We have just returned from a weekend break at the Blue Ivy hotel in Colchester and were both very pleased with our stay, the hotel is situated very close to the high street but is not troubled by noise. The staff and manager were very polite and helpful, there is a secure car park to the rear of the hotel and the room we stayed in was comfortable and clean. The breakfast included was very nice and freshly cooked. We would recommend the Blue Ivy and will stay there again.

Stayed: August 2018, traveled as a couple
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2018

My wife and I travelled from the West Midlands to attend a funeral in Colchester and booked the Blue Ivy Hotel. We arrived late Sunday afternoon after a very fraught drive around the Colchester gyratory one-way system. Access to the carpark was via a narrow gateway tunnel that required extreme caution and wing mirrors retracted. I did not see a portcullis.

We were shown to our room by the General Manager and then he left us, never to be seen again, in what seemed a deserted hotel. Certainly, no staff were apparent.

We were disappointed with the room. It was in the Stable Block at the rear of the hotel. Our room was up narrow vertiginous stairs. It is an old building with no lock on the ground floor outer door. The door to the room had lost the top left-hand quadrant to a sloping roof but it did have a strong lock controlled by a key card that also opened the front door of the hotel. If you like quirky doors - no problem.

The good news was that the room was clean and well carpeted. The bad news was that the room was very hot although a fan was provided. The room safe was not working according to the sign attached to it. Opening the main sash window was a challenge. The window was old and an black oak beam ran through the room in front of the window. I had to stand on the bed and lean over the oak beam to get leverage. Outside this window was a pile of junk which included a ladder that could have reached the room giving any potential burglar a sporting chance.

Below the oak beam which was at chest height was the double bed which fixed to the wall. I think the oak beam qualified the hotel as a Boutique hotel! Entry to this bed could only be effected from one side or the bottom of the bed, which made for more intimacy with my wife than I had experienced in a while. The bathroom was minute but on the plus side one could wash one’s face in the sink whilst sitting on the loo, and there was no danger of falling over in the shower.

Part of our deal was an inclusive cooked breakfast. Unfortunately, on our first morning the hotel had run out of bread, croissants and tomatoes. The bacon that arrived was so crisp that it was clearly designed to give one an early morning workout, trying to put a fork into it or cut it. Just as I was about to congratulate myself for achieving this, the moment was spoiled when the only other couple in the hotel arrived and they were told the bacon had run out. Guiltily we left them discussing this with the waitress as we left for the funeral.

After the funeral we were looking forward to getting out of our funeral attire. Unfortunately, at 15.40 hours when we got back to the hotel the car park gateway was locked. Our sole keypad failed to open the hotel front door. We could see reception through the hotel window, but no one was there. The doorbell was not answered. We beat a retreat for another gamble with the Colchester one-way gyratory system and bus lanes. We definitely lost! We returned at 17.45 hours, with the same result. We telephoned the hotel and eventually someone emerged and opened the gateway and gave us a new key card. After a discussion with the staff about these difficulties thing did improve.

One word of warning concerning The Blue Ivy Boutique Hotel. Colchester has a one-way system involving many bus lanes. As you leave the hotel car park there is nothing to indicate, and I was not told, that if you turn left you will have illegally entered a bus lane. I did and may have landed a traffic ticket. Turn right only.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank safarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron F, Manager at Blue Ivy Hotel, responded to this reviewResponded August 3, 2018

Well,

Thank you for taking your time to write us a lovely Novel,

Where should i begin?

The first bit in regards to Colchester's Roads that unfortunately is not controlled by us? but thanks for pointing that out and yes the gated entrance to the carpark is narrow but then again the building is over 300 years old it was originally designed for horses and carts not cars but we have range rovers, bentleys and transit vans fit through on a daily basis with ease... They unfortunately didn't have fat horses back in the day :p.

Then we move on to the manager leaving you after he took you too your room , i think you find this is quite common and not many hotels actually show you to your room but we always ensure you are taken right to the door and well if you would of liked him to stay and joined you in the room then he might be a bit wary haha... This did amuse me... We do have a 24/7 telephone to a porter or reception in the rooms and on reception door and posted all around the hotel...

Now the next part the locks on the door to the stable block are not supposed to be there 1 being its a fire exit and can not be locked secondly its a lobby door so why would there be a lock on a lobby door?? the stable block is very secure and only accessible via guests as the hotel is secured and locked shut after 9pm...

Ahh this part made me chuckle.... The window scenario ahh yes this window does come fully equipped with an old listed beam but the cleaners open that window every day standing on firm terracotta not in some fan-dangle position on the bed haha but hey cant mock intimacy ... ladder? burglar? if he is about 30cm tall and can split himself in half to get past that big ol beam running through the window then i think you will find that it is perfectly safe haha...

On the next day ( Breakfast ) now this is where we come in to play on the blame side and unfortunately for us our poor delivery drivers van broke down which had our lovely supplies fresh for that day and had no means of sorting this out and apologised for the inconvenience and offered double breakfast the day after just to lighten the mood not the plates :p As promised the next morning all was back to normal and plain sailing...

Now we move onto the ( unable to get into the hotel ) this i dealt with personally and the doorbell does not work if it did you would of been able to hear it but there is an oversized number on the front door saying any out of hours or Problems please call this number 24/7 as unfortunately there isn't someone in the reception 24 hours a day 7 days a week they could have been in the bar or in the restaurant or anywhere within the hotel premises it is a large building... a quick 2 second call and the door would have been opened... i did receive 1 call and within 2 minutes of that call i let you in so i think maybe a slight exaggeration on how long you was waiting for i think ;)....

last but not least we don't need to inform guests about which way to turn out of the hotel as you will only receive a ticket if you travel from the very bottom of the hill to the top if you turn out half way up which we are you are perfectly safe and can turn left or right into the bus lane no issues as the staff do it on a daily basis...

We thank you ever so much for your fantastic feedback and will be sure to see you again in the not to near distant future :)

Your comments are decremental to a business our staff work extremely hard to please and go out of their way for all customers and strive on delivering fantastic customer service... trip advisor is designed for reviews but putting us down for things that are beyond our control i.e roads, entrance, beam etc... The intimate time with your wife is personal unfortunately the staff here and the lovely people reading this review also don't want to see that either...

We need comments that we can improve on not things that are beyond our control.

Maybe i can suggest a premier inn or a Travelodge we are a boutique hotel it is going to be quirky and different
From all us here at the blue ivy hotel

Have a fantastic day :D

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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