I stayed at this hotel as I had an early meeting in Sheffield so I had come up the night before. I checked in and paid - the service was fine and the hotel room for its price was very good and what I had wanted. My experience was overall positive until I tried to leave in the morning. I wanted to leave by 7am to make my meeting. However, when I tried to exist the building I found that the main door was locked, despite knocking and shouting no one responded and I spent the next 20 minutes trying to find a way to get out. Eventually the only way I could get out was through a fire exit only to have one of the hotel staff shout rudely at me for doing so. Seriously?!? If you are going to lock all the doors, either tell residents or give them an alternate means of exiting the building. 7am is not an unreasonable time to leave, the main doors should really be open long before then.
If you are looking for a reasonable price stay, this hotel was not a bad option but be warned if you need to leave early then I would not recommend it. The service was really very poor and I will not be returning to this hotel again!
- Official Description (provided by the hotel):
- Fitzwilliam Arms Hotel is situated on the outskirts of Rotherham, close to Parkgate Retail World Shopping Centre and only fifteen minutes away from Meadowhall, Magna and the Don Valley Stadium. The hotel has 42 en-suite rooms - 21 of which were added at the end of 2008. All have tea and coffee making facilities, along with televisions in all rooms. Car parking facilities surround the Public House and Hotel, and secure parking is also available on request.please note the hotel holds regular events throughout (bars are open until 12 during week and 1 am at weekends) ... more less
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