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North Shore Hotel and Golf Club
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Reviews (567)
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455 - 460 of 567 reviews
Reviewed June 6, 2013

my family and I stopped at the Hotel and was very happy. Very friendly and helpful staff excellent customer service. The room was very well maintained and had very comfortable beds. The room also had a flat screen TV with digital free WIFI and all the things you would need for a break. We all left feeling relaxed and will be staying again as its a great hotel at a great affordable price

  • Stayed: June 2013, traveled with family
    • Value
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Thank Duncan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William H, General Manager at North Shore Hotel and Golf Club, responded to this reviewResponded June 8, 2013

Many thanks for your review,and I am delighted
you had an enjoyable stay with us.
I look forward to welcoming you back when you
are next in the area

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

I stayed at this splendid hotel over the bank holiday week end and it was fantastic. From the second you enter to the time you leave you are treated as special. The rooms are well set out with every thing you need. the breakfast is truly wonderful and served by friendly and efficient staff. The food in the restaurant and the bar are exemplary. I look forward to returning to this beautifully quaint hotel

  • Stayed: May 2013, traveled with friends
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Thank BIGPAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, General Manager at North Shore Hotel and Golf Club, responded to this reviewResponded May 31, 2013

On behalf of the owners and myself, I would like to
extend a huge thank you for your review. I have passed
these onto the team, and look forward to welcoming
you on your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

Stayed at this hotel while on a business trip in May 2013. Hotel itself is a little dated but was very clean. Food in bar was of an acceptable standard for the price and the breakfast was as you would expect for this kind of property. Room price was reasonable and bed was very comfortable although the room was a bit on the small side compared to the larger modern hotel rooms.

Room Tip: Ask for one that doesn't give you a view of the fire escape.
  • Stayed: May 2013, traveled on business
    • Value
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Thank Stephen777_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, General Manager at North Shore Hotel and Golf Club, responded to this reviewResponded May 31, 2013

Thank you for the comments you have made
following your recent stay with us. We are in the process of
carrying out refurbishment to certain areas
of the hotel, and trust you will see the benefit
in certain areas of the hotel upon your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

We have regularly visited north shore to eat as well as stay for weekend breaks but on this occasion we found the service to be quite poor. North shores regular staff have always been friendly, polite and have provided excellent customer service but on a recent visit we felt this lacking. A red headed bar person was ignorant and rude and we observed his lazy approach to work leaving a young girl to get everything done.
Our food order was taken incorrectly and although sorted out meant that one of our party were waiting a long time after the rest of us were eating.
The food has definitely taken a backward step and the chocolate sponge pudding has clearly been taken out of a tin and microwaved hence the gelatinous sauce.
Come on north shore you are usually better than this and your food is usually excellent.

Stayed: May 2013, traveled with friends
Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, General Manager at North Shore Hotel and Golf Club, responded to this reviewResponded May 31, 2013

I was disappointed to hear see your comments,
following your recent stay at Best Western North Shore.
I can only say that the quality of food and service you
experienced is not our norm. Guest
satisfaction is our number 1 consideration. I apologise
on behalf of the team, and upon your return assure you
we will provide a Home Away from Home stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

We had our fantastic wedding reception at north shore. it was truly five star. nothing was to much trouble and the food was five star. Food was the best we have ever had, presentation was first class. Staff were brilliant. the room was absoluteley beautiful.
It made our weddiing day a truly memorable occasion which we will treasure forever. Would recommend this venue to anyone looking for a wedding or special occasion venue.Mark the
manager was outstanding and could not do enough to help. Fantastic day was had by all, could not have been better.

  • Stayed: May 2013, traveled as a couple
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    • Location
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Thank Susanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, General Manager at North Shore Hotel and Golf Club, responded to this reviewResponded May 31, 2013

Lovely to receive your review following
your wedding at Best Western
North Shore Hotel. So pleased everything
went to plan for you both.
Hope to see you when you are passing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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