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Premier Inn Birmingham North (Sutton Coldfield) Hotel
Ranked #4 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Average..”
3 of 5 bubbles Reviewed May 7, 2013

We decided to stay at this hotel beacuse it was in short distance of a wedding we were attending so the location was convenient. Parking wasnt a problem, staff were very pleasant and helpful. We were in room 34 on the top floor overlooking the parking lot. Room was reasonably clean.. not spacious at all, sloping ceilings are a big cause for concern in this room. Bathroom was small needed to request for another towel as only one was supplied for us. We had a drink and some lunch in the attached pub we sat outside as it was a nice day. Overall average stay but for £35 we cant complain

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, May 10, 2013
Thankyou for your recent feedback regarding your stay here at the Birmingham North Premier Inn. At Premier Inn we pride ourselves on a well trained and friendly team who prioritise to make your stay an enjoyable one. Birmingham North is an older building so the room sizes do vary, if you were to stay with us again then you could request a room on the 1st floor or ground floor and we would do our very best to accommodate you and your needs. We look forward to seeing you again soon.
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408 reviews from our community

Traveler rating
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See reviews for
159
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71
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
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English first
Ipswich
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

We decided to stay in the Premier Inn when seeing friends and family. The hotel was conveniently located and our arrival and check in was very straightforward and simple. The rooms were clean and welcoming with all of the facilities you would expect in a budget hotel. The reception staff helped us book taxis and couldn't do enough. Breakfast the next morning was expansive and tasty.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greesa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, May 10, 2013
Thankyou for writing a review on The Birmingham North Premier Inn. Our aim is to provide a clean and comfortable room served by people who really care. It was great to hear that the reception team were very friendly and welcoming to you. We look forward to seeing you again soon.
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Newquay
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed April 17, 2013

Stayed on a Friday night 12 April, room was fine, shower brilliant and bed was good. We got in at 2345 after a concert at the NEC, it would have been nice to have had a drink before bed but the attached pub has a last orders policy of 2300h so we were disapointed by that but overall it is a good location and the price was good and we have no complaints.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newquayrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, May 10, 2013
Thankyou for your feed back from your recent stay here with us at Birmingham North Premier Inn. We do indeed have a public house next door to us which serves our guests and the licensing hours are that of normal pub hours. Im sorry if that was inconvenient for you but unfortunatley we are unable to have any control over the licensing hours. I was pleased to hear that the bed was comfortable and the room was clean and we hope to see you again soon.
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Corby
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 5, 2013

Parking was easy. All staff were very helpful and considerate. Room with clean and airy. Restaurant was easily accessible and had good selection and very reasonable priced. Would highly recommend this venue

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tooty_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, May 10, 2013
Thankyou for your recent feedback regarding your stay here with us at The Birmingham North Premier Inn. I was delighted to hear that you had had an excellent stay and that all of the team had been helpful and considerate to you and that your room was clean and airy. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingswinford, United Kingdom
2 reviews
5 of 5 bubbles Reviewed April 1, 2013

Myself and my partner recently stayed hear in March 2013 for our friends wedding. The hotel staff are extremely pleasant and helpful and this premier is attached to a pub which offers great food, great srvice and value for money and happily offers a children's menu. It also has a childs play area outside and has a tesco within 2 mins walking distance. Would strongly recommend

Room Tip: The hotel has a lift to access the upper floor but would recommend ground floor for disabled or fami...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed March 27, 2013 via mobile

Have to say out of all the Premier Inn's I've stayed in this is the best one for me as I slept like a baby the 2 times I've been here.
The rooms are spacious, comfy & quiet!
The pub that's attached is also great apart from closing at 11pm?! Staff in the bar are very helpful & friendly. (Need a set of darts)

The breakfast was one of the nicest Premier Inn's I've had and the dinner was great also.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkK3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, UK
Level Contributor
168 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
3 of 5 bubbles Reviewed March 26, 2013

We stayed two weekend nights for a family wedding in the area. Having stayed at several other Premier Inns and been very pleased with them, we chose this one assuming it would be as good. As I say in the title, it's OK but it just isn't as good as the others.

Specifically:

The building is old but despite this our room was fitted out nicely in the usual PI style and colours. I think because of this the room was rather small and some other family members staying in other rooms found noise travelled between rooms rather easily, although we had no problem with this.

We booked a disabled room. At many Premier Inns you have a choice (if you phone) of bath with grab rails, or wet-room shower. However, this one has only the bath option, which we knew in advance. The bath was surrounded by sturdy looking bars, which would be excellent for some people but for my wife it meant she couldn't even sit on the end of the bath as is her usual compromise if there isn't a shower. We'd taken our shower stool from home but it was too wide to sit in the bath. The doors and the bathroom were I think larger than in a non-disabled room, but this appeared to be at the expense of space in the room itself, which would have been very cramped for a full-time wheelchair user.

As at other PIs cleanliness was excellent and maintenance almost perfect. A few slightly cracked tiles in the bathroom didn't detract much from a generally good appearance.

Other Premier Inn's we've stayed in have had their own restaurant, which is usually functional but adequate. This one relies instead on a steak-house pub/restaurant attached, which seemed very down-market - not really a pleasant place for an evening meal but OK for breakfast I suppose. The staff and service here were all very helpful and pleasant though.

One of the things that really impresses me with Premier Inns is the staff, who seem in all cases to be friendly, pleasant and genuinely helpful in a natural, unforced way. This was the case at this one too - when I phoned in advance with some questions, when we checked in and every time we passed through Reception. I don't know whether this is the result of good staff selection or good training but it is impressive and makes one feel so much more welcome.

One more thing I've said before: Premier Inns have a ludicrous wi-fi service, which allows you 30 mins per device per day free of charge (if you can be bothered to go through the registration process on all your devices) then there's a smallish charge per day (per device) if you want more. They probably think it's good value and they're right that it's not expensive; the problem is that having to register each device and potentially login again every time you re-enter the building is just a pain and a major disincentive for anyone to stay here on business. A large number of hotels and other establishments these days provide hassle-free wi-fi free of charge. If Premier Inns did so, they could attract customers from competitors who don't yet do so and avoid losing customers to those that do. For me free wifi is one of the biggest reasons I would consider staying at another hotel - not so much for the cost saving but for the convenience.

One more thing to be aware of. For some incredible reason O2's phone service in this hotel is borderline. We had to keep going outside (in the snow) to get enough signal to send texts, and talking on the phone was rarely possible. It's not the hotel's fault of course but it's a major inconvenience if you're an O2 customer.

Don't be put off too much by my comments - this hotel really is OK in most respects. I'm taking off two stars, for the small room, the poor eating facilities, and the wi-fi arrangements.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan_from_Hampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham North (Sutton Coldfield) Hotel

Property: Premier Inn Birmingham North (Sutton Coldfield) Hotel
Address: Whitehouse Common Road, Sutton Coldfield B75 6HD, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Sutton Coldfield
#4 Family Hotel in Sutton Coldfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham North (Sutton Coldfield) Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
There's so much on your doorstep at Sutton Coldfield. The bright lights, sights and shops of Birmingham are just a quick train ride away. While closer to home there are a number of renowned golf courses, as well as the beautiful Sutton Park National Nature Reserve. Conquer your fears on Stormforce 10 at Drayton Manor. Or indulge in retail therapy at big name stores in Birmingham. Watch some famous names tee off at the Belfry, then come back for tea and pampering yourself in our spacious rooms and extra comfy beds. Directions: Approx. 7 miles from M42(J9). Follow A446 towards Lichfield, then A453 to Sutton Coldfield. Turn left into Whitehouse Common Road, the hotel is on the left. 1/2 mile from Good Hope Hospital. Next to the White Horse. ... more   less 
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Also Known As:
Premier Inn Birmingham North (Sutton Coldfield) Hotel Sutton Coldfield
Premier Inn Sutton Coldfield

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