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Premier Inn Birmingham North (Sutton Coldfield) Hotel
Ranked #4 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“good place”
3 of 5 bubbles Reviewed December 3, 2012

We stayed for a night before the NEC good food show, the room was ok pretty much what you would expect from a premier inn, the room did smell damp though and the tv kept going off, the bath room was a bit tired, and wasn't cleaned that well, but all that apart the bed was compfy the location was great for us

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinamac1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
    165
    137
    69
    25
    12
See reviews for
159
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Eastbourne
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed November 24, 2012

As a first time Premier Inn user I was wary as the cost was so reasonable but I needn't have worried. The guy on reception greeted us warmly and smoothly explained everything. Our rooms were clean, well furbished and everything we needed, was there. The bed was nicer than my one at home and made me 'sleep-in' more than I should have. The shower was powerful and a joy to be in. The adjoining restaurant was ideal for a quick meal and drink, great staff and reasonably priced too. Very good stay and I would definitely recommend.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkcaldy, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 21, 2012

Stayed three nights last week to visit family and the German Market.
Can't fault the service we recieved. We had two adults and two kids in our room and my Mum had a disabled room across the alleyway. Both rooms were clean and of good repair. We like a firm bed but the bed here was hard! (I have had softer ironing boards!) The shower was excellent. Staff were helpfull, enthusiastic and friendly and happy to get us extra pillows etc. Mandi and her colleagues in the restaurant were always helpfull and found them to be cheery, friendly and efficient even when it got busy in the evenings. Food was excellent but only really a choice of grilled meat /BBQ stuff so would get tiresome and stodgy if staying more than a day or so. One gripe though was the cost of breakfast which is circa £9 each for a cooked breakfast which is a bit steep. Kids do eat free if with a paying adult but if not with kids £9 is A LOT!
We found the hotel really easy to find from J6 of the M6 and apparently it is even easier from the M6 Toll. It took us not much more than ten minues or so to get into the City Centre (Bullring Car Park) from the hotel which was excellent for getting to the German Market.
All in all a mostly pleasant experience and certainly the friendly welcome was appreciated after a long drive from Fife.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louisefromkirkcaldy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 19, 2012

This is the worst hotel i have ever stayed in, the bathroom was in such disrepair it made the whole room smell like an old outdoor shed. The tiles had all slipped and there where large cracks of an inch between each tile. They have very old fixture and fittings and the tv is an old 12" box style on a very old style wall bracket, something like you'd see in a taxi office! Stay well away is my advice, or use the lea marston up the road!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsC-L04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, November 21, 2012
Thank you for taking the time to review your stay with us. 

We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay.

Please be assured that we take all feedback seriously and on the receipt of your details, the issues raised will be fully investigated. 

We hope to welcome you back in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
4 of 5 bubbles Reviewed November 19, 2012

Bathrooms a bit on the mismatched repair side and needed a little updating but rooms clean, beds comfortable, staff lovely. Beds are generally ace in all Premier Inns. The area is gorgeous after you get to the countryside. Very handy for weddings at the nearby expensive hotel as only £3 in a cab.

Room Tip: Stay at the bac overlooking the carpark not the main road for a more silent stay.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thatcham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed November 12, 2012

My wife and I stayed two nights visiting family.

Good things - the quality of the beds and therefore sleep, the quality of the breakfast and the breakfast staff.

The not so good: Bedroom cold and changing the heat setting took ages to impact, bedroom furniture and décor very tired and seemingly out of the 70's, old CRT TV, defective taps in the bathroom, very mean with the tea/coffee (and no biscuits)

Service in the bar was very poor - no one around for some of the time, even in the evening. The menu for lunch/dinner was very limited and unimaginative (mostly "sizzling griddle" - if you don't like that you're in trouble) Some of the food was almost inedible.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidGDavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, November 14, 2012
Thank you for your review.

At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants.

We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Customer Services and the Management Team at this hotel.

We hope to welcome you back to Premier Inn in the future.

Naina
Social Media Team,

Whitbread Hotels & Restaurants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante, Spain
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

Great staff, very approachable and friendly. There for four nights. There were sweets on Reception as it was November 5th - a nice touch.. Only criticism would be the bed was hard. Comfortable, bright room. Excellent shower! Nice to have a hairdrier in the room unlike other budget-type hotels. Would definitely stay again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vivienne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham North (Sutton Coldfield) Hotel

Property: Premier Inn Birmingham North (Sutton Coldfield) Hotel
Address: Whitehouse Common Road, Sutton Coldfield B75 6HD, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Sutton Coldfield
#4 Family Hotel in Sutton Coldfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham North (Sutton Coldfield) Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
There's so much on your doorstep at Sutton Coldfield. The bright lights, sights and shops of Birmingham are just a quick train ride away. While closer to home there are a number of renowned golf courses, as well as the beautiful Sutton Park National Nature Reserve. Conquer your fears on Stormforce 10 at Drayton Manor. Or indulge in retail therapy at big name stores in Birmingham. Watch some famous names tee off at the Belfry, then come back for tea and pampering yourself in our spacious rooms and extra comfy beds. Directions: Approx. 7 miles from M42(J9). Follow A446 towards Lichfield, then A453 to Sutton Coldfield. Turn left into Whitehouse Common Road, the hotel is on the left. 1/2 mile from Good Hope Hospital. Next to the White Horse. ... more   less 
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Also Known As:
Premier Inn Birmingham North (Sutton Coldfield) Hotel Sutton Coldfield
Premier Inn Sutton Coldfield

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