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“brilliant time we will be back”

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Premier Inn Birmingham North (Sutton Coldfield) Hotel
Ranked #4 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Manchester, United Kingdom
1 review
“brilliant time we will be back”
5 of 5 bubbles Reviewed August 16, 2011

room was huge much bigger than expected for a family room, beds really comfortable, although no lifts available they do provide disabled rooms on ground floor, the food was excellent and very cheap only the bacon in the morning was a let down, plenty of parking facilities and very friendly and helpful staff would recommend it to anyone

Room Tip: rooms facing the car park are quieter as the othe rooms face main road fine if windows closed but if...
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank denisehambleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price500, General Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, August 22, 2011
Hi Denise,
Myself and the team would like to thank you for the positive feedback you left for us. I have passed your comments on to the team who will be delighted to receive them. Once again thank you for taking the time and we look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
    165
    137
    69
    25
    12
See reviews for
159
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71
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
London
2 reviews
5 of 5 bubbles Reviewed August 8, 2011

We were very happy with the friendly staff member who checked us in. She went out of her way to make us feel welcome. The family room was great and my children were treated especially well having received a little prize and were allowed to take care of 'Marcus', the hotel bear! Thank you very much!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lushes1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price500, General Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, August 16, 2011
Hi Lushes1234
,
Myself and the team would like to thank you for the brilliant feedback you left for us. I have passed your comments on to the team, including Marcus the Bear. It's wonderful to receive feedback from our guests so once again thank you for taking the time. Marcus looks forward to welcoming you and your family back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugeley, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 1, 2011

Well,where do we start.We are regular visitors to different parts of our great country for trips,shows and events that we book regularly. This gives us good opportunities to check out the hotels,Lodges and Bed &Breakfasts at many places.
Most people will look at prices as times are hard BUT quality still counts and it's really nice to know that you can get a decent priced room with excellent amenities,caring staff and great value for money at The Premier Inn Lodges around the country.
We have been to a number of different and cheap Lodges and Inns over the last year or 2 and without a doubt the best we have been to is The Premier Inn Lodges. We have been looked after by the staff in a number of fanatastic ways including me being a little tipsy and not going to the correct Premier Inn when we went to Haydock races recently. The staff rang around to the other Premier Inn Lodges in the area to check my name and which one i was staying at.When she found out which one it was she kindly informed me that she was finishing work in 15 minutes and would take me in her car.to the Lodge. I knew that she had informed the place where i was staying that she was travelling to them so that she was going to feel safe. This was a really unbelievably caring and nice thing to do especially as i had NO money left after the taxi driver had taken all my money .
Please do not try out the Travelodges as they are of poor quality and try to rip you off when booking up your cheap rooms. I booked up 2 recently and also paid extra for their cancelation insurance policy Then when i treid to cancel they informed me i wouldn't get a refund as they were the cheap deals and you couldn't cancel the room. So my point was why did they take £1.50 off me when it didn't even apply to the room.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank chumley123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price500, General Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, August 16, 2011
Hi Chumley123,
Myself and the team would like to thank you for the positive feedback you left for us. I will pass
your comments on to the team who will be delighted to receive them . It's great to hear how well our teams are doing across a number of our hotels. Once again thank you for taking the time. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lampeter, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed July 21, 2011

Staff couldn't be friendlier, excellent facilities for a family with a lovely pub attached to the Inn with a play area for kids. We'll definately use it again if we're in the area!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Catherine_wales00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price500, General Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, July 24, 2011
Dear Catherine,
Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food received. I'm so pleased that you enjoyed your stay with us and I shall be passing your comments on to our team. It's brilliant to hear such positive feedback. Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 16, 2011

We stayed in the Premier Inn at Sutton Coldfield for one night bed and breakfast plus evening meal ,we received a warm welcome from the staff , the room was nicely decorated
and clean- comfortable and modern as you would expect.Good choice for breakfast.
Would highly recommend a stay there..

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MANMOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price500, General Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, July 18, 2011
Hello,

I would like to thank you for taking the time to write the positive feedback you have left for us. I have passed your comments on to the team who will be delighted to receive positive feedback like this! Once again thank you for taking the time, we truly appreciate it and look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 4, 2011

Stayed here for the night while visiting family. I checked out the Travelodge in Streetly on Trip advisor which would have been a bit cheaper but the reveiws were horrendous! We booked a family room which for once was a decent size - a huge king sized bed and 2 singles.

I know hotels can sometimes be a nightmare with noise at the weekend, but this was not. Nice thick curtains meant we weren't woken ny the light, and the windows kept teh tarffic noise to a minimum - though not if you open thm obviously!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Jediraider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price500, General Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, July 10, 2011
Hi Jediraider,
Myself and the team would like to thank you for the positive feedback you left for us. I have passed your comments on to the team. It's great to hear how well our to team are doing and to be able to praise them through positive feedback like this! Once again thank you for taking the time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed June 29, 2011

The rooms are small. They have a 13" TV with very limited channels, a hot water pot, a bed, a chair and a small bathroom. If you are from the US, as I am, you can think of a Motel 6 with a 15% reduction in overall room size and a 50% reduction in the TV size. There is a pub adjacent where breakfast and dinner are served. There are a lot of locals that frequent the pub in the evening. The food is not very good and the menu did not change in the 3 weeks that I was there. Nothing was terrible, with the exception of the ribeye, but none of it was very good. The ribeye was terrible.

The staff seemed to be depressed about having to work there but did their best to be helpful. My favorite feature of the hotel was the free laundry service. You can drop a bag of dirty laundry at the front desk and most of it will be returned clean and stuffed back into the same bag within a few days. Not folded, not the same number of socks, but clean, wrinkled and free.

The internet service seemed overpriced. If you have to work in this area, there aren't very many choices of places to stay. This one is better than your car.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EnergyBender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, July 4, 2011
Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food received. Please be assured that your comments have been noted and will be duly followed up by the Management team at the hotel. Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham North (Sutton Coldfield) Hotel

Property: Premier Inn Birmingham North (Sutton Coldfield) Hotel
Address: Whitehouse Common Road, Sutton Coldfield B75 6HD, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Sutton Coldfield
#4 Business Hotel in Sutton Coldfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham North (Sutton Coldfield) Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
There's so much on your doorstep at Sutton Coldfield. The bright lights, sights and shops of Birmingham are just a quick train ride away. While closer to home there are a number of renowned golf courses, as well as the beautiful Sutton Park National Nature Reserve. Conquer your fears on Stormforce 10 at Drayton Manor. Or indulge in retail therapy at big name stores in Birmingham. Watch some famous names tee off at the Belfry, then come back for tea and pampering yourself in our spacious rooms and extra comfy beds. Directions: Approx. 7 miles from M42(J9). Follow A446 towards Lichfield, then A453 to Sutton Coldfield. Turn left into Whitehouse Common Road, the hotel is on the left. 1/2 mile from Good Hope Hospital. Next to the White Horse. ... more   less 
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Also Known As:
Premier Inn Birmingham North (Sutton Coldfield) Hotel Sutton Coldfield
Premier Inn Sutton Coldfield

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