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“Romance package”

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Moor Hall Hotel & Spa, BW Premier Collection
Ranked #3 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Alrewas, United Kingdom
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Romance package”
Reviewed January 21, 2014

Room was beautiful with the four poster bed.
Evening meal was outstanding we had the deconstructed beef Wellington followed by a selection of delicious desserts.
Breakfast large selection.
Staff were friendly and attentive.
I would highly recommend visiting The MoorHall.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank NigelM1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 23, 2014
Thank you so much for this lovely review and what a fabulous recommendation! We were pleased to hear you enjoyed your stay and Chef will be particularly pleased with your comments! We look forward to welcoming you back next time you are able to visit us.
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1,571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (295)
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English first
West Midlands - ~England
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 19, 2014 via mobile

I would like to thank the team at the moor hall hotel for making my birthday lunch so wonderful today. Your staff are a credit. Nothing was to much trouble for them. The food was excellent. In fact it was hard to choose because there was so much on the menu. You made the day perfect for me. Will be coming back again soon. Thank you all.

Stayed January 2014
Helpful?
Thank westmids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 22, 2014
The team and I were thrilled to read your comments and so pleased you had such a lovely birthday. Excellent customer service is so important to us and we look forward to welcoming you back soon.
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Stamford
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 19, 2014 via mobile

Picked as it was near where we wanted to be. Room was small, but very clean. Bathroom was lovely. Staff in all areas were friendly and helpful, especially as our son had broken his arm that day. Food in the restaurant was really good and the waiting staff were polite and friendly without being intrusive. Would go again.

Stayed January 2014, traveled with family
Helpful?
Thank Cheryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 22, 2014
What a wonderful recommendation! Thank you for taking the time to provide your review and it was good to hear you enjoyed your stay. We all hope your son’s arm is healing well and look forward to seeing you next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Mass
Level Contributor
113 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 17, 2014 via mobile

The service was top notch, so helpful. The room was very nice and well maintained and cleaned. I ate in all the dining restaurants and found the food well presented, tasty, and well served. The grounds are picturesque and quiet. I would love to come back for a restful holiday.

Stayed January 2014, traveled on business
Helpful?
Thank Nohonative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 22, 2014
Thank you for taking the time to provide this lovely review. We were pleased you enjoyed your stay and hope you will be able to visit us again soon.
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Milton Keynes, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 14, 2014

We have just had a short break at the Moor Hall in Sutton Coldfield and could not fault the service given to us by all the staff especially by the staff in the carvery it was only surpassed by the selection and quality of the food we look forward to a return visit and would recommend it whole heartedly.......Barry Badger Milton Keynes

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarryBadger2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 17, 2014
What a wonderful review! Thank you so much for your kind comments about the staff and we were pleased to hear how much your enjoyed the selection and quality of food in the Carvery. Look forward to seeing you next time you are able to stay.
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preston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 14, 2014 via mobile

Took my family for a weekend youngest 13 eldest 70 was probably the best hotel I have ever stayed in and out of the five of we could not find one complaint which is pretty rare for my mum and I! The breakfast was delicious with lots of choices. The pool and spa are heavenly and each guest is provided with robes and slippers for going down to pool. The bars were open late and the grounds were extensive and well kept. The rooms were beautiful and the beds extremely comfortable chocs and biscuits and fresh coffee in all rooms we booked standard too!
Will definitely go back to this hotel.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gillp7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 17, 2014
Wow! Thank you for this wonderful review. We were pleased to hear how much you all enjoyed your stay as excellent quality and customer service is so important to us. Your comments were much appreciated and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 13, 2014

After a last minute booking we headed for Moor Hall, looking for a hide away really. It did not disappoint, and in fact was a delight. The surroundings, the room, the staff, the food were all so lovely. My partner and I travel a lot across the UK especially. And I can be quite fussy.

We arrived on Friday night, check in was smooth and friendly. Dinner had been booked for us and the timing was perfect. Arrived in the room, a four poster - not ostentatious but a lovely room with a spacey bathroom and all the amenities. We then went to dinner. The dining room is small but the staff exceptional and once seated you realise that even for two people you have a roomy table that other hotels would try to seat 4 on. The chef served the carver and was informative about the food and very friendly. The carvery was exceptional, really great food and ordering off the wine list was no problem at all.

Woke the next morning to a stunning view from the room, and after one of the best breakfasts I have ever had, we headed to reception for some advice for a walk. They were so helpful, printing off directions for us was no trouble at all. And so a great morning, walking off the food was just what was needed.

We had intended to try the Spa, but didn't quite make it. We had another lovely meal, even though a full function was on in the hotel, we were not troubled by either the volume of guests or the sounds from the disco.

The wonderful Anita looked after us so well in the restaurant on the second night as well. The food was again exceptional.

Highly recommended, and for sure we will be back !

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review, January 16, 2014
Thank you for this wonderful feedback. We are fortunate to be based in a superb location set in beautiful parkland yet within easy reach of Birmingham, the NEC Group/LG Arena and the major rail and motorway links and were delighted to hear you had such a wonderful stay. We all look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Property: Moor Hall Hotel & Spa, BW Premier Collection
Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Official Description (provided by the hotel):
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Moor Hall Hotel & Spa, BW Premier Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Moor Hall Hotel And Spa
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Sutton Coldfield
Sutton Coldfield Best Western

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