The grounds to the hotel are really nice, but we didn't go for that. We wanted a place to sleep, and they didn't deliver on the most basic of our needs. We were put in a room where we were unable to control the temperature and were unable to sleep at all. Cigarette smoke seemed to be creeping into the room and we weren't sure from where. At a about 02:00 we asked for another room and after 30 minutes we were finally given one. We were offered a part refund and they didn't deliver on this either. Don't stay here, it's not very accommodating.
- Official Description (provided by the hotel):
- Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Premier Moor Hall Hotel And Spa
- Best Western Premier Moor Hall Hotel Sutton Coldfield
- Best Western Sutton Coldfield
- Sutton Coldfield Best Western