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“Lots of improvement needed - but not totally awful”

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Westfield Court Hotel
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Lots of improvement needed - but not totally awful”
Reviewed December 9, 2011

Stayed on a weekend, Friday to Sunday. It is OK.. it is not particularly awful but then it needs a lot of improvement.

Good:
Friendly owner staff and night staff
Nice area,
excellent parking,
nice area of sutton
60 seconds walk from a family pub.

Bad:
Really needs to be updated, as soon as you walk in you are hit with a cooking smell, which OK on the friday as they clearly were cooking something nice. But Sat and Sunday you could smell the morning fry up in reception.
Decor is very tired, not seen a lick of paint for 10 years I guess
Our bathroon while clean-ish has a broken window
slightly dusty feel to the place in the bedrooms


AWFUL:
Asked to pay for the whole weekend on check-in with cash
Price is about £10 too much considering above. and their is a Ramada Hotel within a 1mile away that is cleaner and offers more for only £10 pp pn more
Hotel cleaner asked us if we could checkout at 10am sunday so she could clean the room, only agreed to it as she looked 90 and too frail to say no too.

Would I stay again? If they were more appropriately priced. Paid £60 per night for a double, should be more £40 or £45 seeing as the Ramada is £70pp pn and a 4 star Hotel.

This is more of an over priced B & B / Guesthouse

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mac S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
York, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 13, 2011

We stayed at the Westfield Court between Christmas and The New Year and found the staff very helpful both in allocating a ground floor room - we had a lot of luggage and in helping us in from the car park.

Our room was well presented and clean. We did not take any meals at the hotel.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Clint_Trooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westfield Court Hotel

Property: Westfield Court Hotel
Address: 262 Birmingham Road | Wylde Green, Sutton Coldfield B72 1DJ, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Wheelchair access
Hotel Style:
Ranked #3 of 8 B&Bs / Inns in Sutton Coldfield
Number of rooms: 25

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