The hotel is beautifully situated in extensive wooded grounds with a lake, in the northern part of Birmingham. We had a dinner reservation at their restaurant and decided to stay overnight. We were not made to feel welcome on arrival - no smile, no welcoming words, just a stony-faced basic reception. No one forces anyone to become a hotel receptionist. The welcome one receives sets the scene for the whole stay, so a bad welcome is bad for the hotel. Dinner was good -we have favourably reviewed this restaurant before - but readers should note that prospective diners were being turned away until a later time even though the restaurant was less than one third full and was never more than half full all evening. Suggest you reserve! Our standard bedroom was clean but very dated, being all in pink and with a very old pink bathroom suite which must have been there for decades. When we turned in, we had to complain about noise from a party event in their function suite, and were moved to an "Executive" room at the far end of the building. This room was significantly better but I'm not sure it was worth an extra £20 per night if booked normally. The staff did apologize. Apparently we should have been told to expect some noise in that part of the building when functions are going on. Breakfast was a very good and comprehensive buffet, though the only eggs were scrambled. A mixed visit - some good some bad, but the worst aspect was reception on arrival and departure. N. B It's a large hotel and it may be worth a gamble to turn up late without a reservation - rates can be significantly below the standard advertised rate.
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- Also Known As:
- Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
- Ramada Hotel Sutton Coldfield
- Ramada Sutton Coldfield
- Sutton Coldfield Ramada