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Holiday Inn Taunton M5, Jct. 25
Ranked #14 of 17 Hotels in Taunton
Reviewed June 15, 2014

Arrived early evening, check in was easy even though I requested a change of room.
Had a drink in the bar and then dinner in the restaurant, food was very good
Slept very well, lovely and quiet room
Early breakfast was appreciated as was staying for business and a friendly check out by the 2 men on duty, thank you for looking after me so well

Stayed: June 2014, traveled on business
Thank Carrie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 - 312 of 663 reviews

Reviewed June 13, 2014

Book our Silver Wedding Party here and the service we received in the planning was excellent,as was the facilities.Although we live in Taunton,we had a room for the night,as did several of our guests.The price that was paid for bed and breakfast,worked out cheaper than the local Premier Inns,Travelodge,etc with far superior accommodation with gym and pool.
A warm welcome was extended on arrival and the check-in was smooth and quick.Our room was on the first floor.it was clean and tidy,maybe a little dated.The bathroom had a shower/bath and the usual toiletries.The bed was comfortable and a good night sleep was had.We heard no noise from the nearby M5.
The bar closes at midnight but if you are residents it is 24 hour and you just charge the drinks to your room.
Breakfast was self-service there was plenty of fruit,cereals,etc plus a good selection to make your own Full English.When we ate the restaurant was busy and the staff were struggling a bit with serving coffee/tea and clearing the tables but all the time their attitude was friendly and professional.
This hotel is perfectly placed for those who are heading to Devon and Cornwall,as it is on junction 25.

  • Stayed: June 2014, traveled as a couple
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Thank SomersetKeithers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2014

We stayed on a dinner, bed and breakfast package. Check in was smooth and we were allocated a room that had absolutely no road noise. Walls are a little thin though so you can hear your neighbours if they are noisy. Pool, sauna and jacuzzi were well maintained and not too overcrowded. Unfortunately it was at dinner that it all fell apart. First we were told that several menu options were not available, which wasn't a huge problem but then we were then served a three course meal that had too many flaws to list. While service was pleasant and replacements were offered, it was still a shame that just basics mistakes like not knowing how to microwave food (piping hot on the outside-freezing cold on the inside!), and not explaining that products aren't available (serving salmon instead of trout!) were the main cause of the disaster meal. Luckily breakfast was much better. Throughout the hotel staff were pleasant, particularly the gentleman in the health club. Beds and pillows are both very firm, room was quiet with blackout curtains. Decor slightly dated, but overall very comfortable. Wifi stupidly priced! Would I stay again. Yes but definitely not on a dinner bed and breakfast package!

  • Stayed: May 2014, traveled with family
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Thank SCS2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded June 21, 2014

Dear Maestro2001,

Thank you for writing us a candid review. We are delighted to know that you liked our pool area and found our rooms to be clean and comfortable. Our staff will be very happy to hear about your compliments and I thank you very much for that. Please accept our sincerest apologies for the dissatisfaction you had over dinner at the restaurant. We will discuss your comments with the respective departments to improve our service and ensure that this type of situation does not reoccur. We hope you would consider staying with us again for a completely positive hotel stay experience.

Kind Regards,

Tracy V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014 via mobile

I visit here regularly for work and business trips, I bring my family here with my priority club points it's so good, the rooms our always spotless and as for the staff they are just lovely- they are so friendly and they are willing to help you with any problems you have.

Lovely atmosphere
Lovely food
Lovely rooms
Lovely staff
Lovely Everything.


Stayed: June 2014, traveled on business
Thank andrewdwcallaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014 via mobile

Stayed in the executive room which was slightly more luxurious by ihg standards. Couldn't fault the room, was quiet and comfortable.
Breakfast had good choice of food and was of good quality.

Excellent location for the motorway, would stay again

Stayed: June 2014, traveled on business
Thank mylifeinhotels14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

Stayed 1 night for a business trip. The Hotel reception staff were friendly and efficient and the room was clean and in good order. The bed was really comfy and I liked the choice of pillow types. Breakfast had a good selection and the food was fresh. The pool and gym were well kept and the staff were very helpful. On the downside the restaurant in the evening seemed understaffed, with service slow and a little confused. This was disappointing especially as they were dealing with a planned coach load of guests.

Overall I would stay again but might consider avoiding the restaurant for the evening meal.

  • Stayed: May 2014, traveled on business
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Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2014

Arrived at 7pm just as the boys were coming onto the pitch. Checked into our 2 rooms and back down to the bar area to sup expensive Stella (£4) and Peroni bottle (£3.90) whilst waiting for the Mrs to get the room picnic sorted from Sainsbury's just round the corner.

Rooms were very clean, quiet and beds very comy. Staff were smiley and for £55 (no breakfast) good value.

A good overnight stop.

Room Tip: Room 82 was clean, quiet (window shut) and at the end of a corridoor overlooking a grassy area and e...
  • Stayed: May 2014, traveled with family
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Thank CornishJanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Taunton
Price Range: $96 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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