It was my Daughters birthday yesterday and as we have visited The O'Bridge before we booked up again as the children always enjoy the play area and the food has always been good value for money.
I have to say both the children and I were disappointed with the food and the service.
The childrens beef burgers were like cardboard and tasteless.
When I went up to get my carvery I avoided the beef as it looked dried out so chose Turkey. The vegetablkes were running low so I was excited to see fresh being brought out as I was passing. As I sat down and tucked into my lunch I was surprised to find that the vegetables were freezing cold.... When I informed the General Manager about this it was suggested that the food should be microwaved.... I certainly don't expect to pay this much money for a carvey that then needs to be microwaved.
Both my Partner and I didn't eat our carvery.
We then ordered desserts for the children. These were simple things like Jelly and Ice cream. These took forever to arive and only did so when I asked what had happened. I was then told that there is a problem that in the Kitchen they cant tell what flavour ice cream has been ordered as there isn't enough room on the paper. No one thought to come and ask for over 20 minutes After we confirmed vanilla it took another 10-15 minutes to come.
As I said before we have had a good experience here before but I have to say we were all disappointed particulary when the meal costed just under £80.00.