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Review of Days Inn Taunton

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Days Inn Taunton
Ranked #16 of 17 Hotels in Taunton
Reviewed November 14, 2011

We stayed at this hotel on the 4th November and on our arrival we were given a very friendly greeting from the receptionist. The booking in was very efficient. Our room was quite adequate but small and we felt the bed was a little small. The room got very hot in the night but with the window open beware of the noise of traffic on the motorway. Food voucher bought from reception a good idea but beware hidden charges in Resbite outlet.Fish and chips fine but £1.00 for portion of mushy peas.

  • Stayed: November 2011, traveled as a couple
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1  Thank touristgirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 - 390 of 399 reviews

Reviewed May 23, 2011

We stayed here for two nights using the Daily Mirror/Days Inn 10th anniversary promotion so it only cost us £10 a night. The room was clean and tidy, beds comfortable and with lovely cotton sheet/duvet cover. The bathroom was perhaps a bit tired but absolutely fine for us to use. The staff were really friendly and helpful. Overall a good stay and we are looking forward to doing the same sort of break in August at the Oxford Days Inn.

  • Stayed: May 2011, traveled as a couple
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Thank ChristabelSouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2010

We have stayed in quite a few Premier Inns over the last year and in fact stayed in this one in Oct last year. The room we had this time was by far the most uncomfortable and dated although it was clean and warm. Also the shower was great.

The staff were very pleasant at reception but the office area itself was a mess and rather offputting but overall it was ok. We do come to Taunton infreqently and will probably stay in one of the other budget hotels next time.

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2  Thank Graydondee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Days Inn Taunton, responded to this reviewResponded March 24, 2010

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2010

Yes, I know that Premier Inn are supposed to just provide cheap, functional accomodation but did they really have to be so rude about it?!
We arrived at Bristol Airport late because of the snow and had to travel back to Penzance. There was disruption on the roads and so pulled into the Premier Inn on the A38 between Bristol Airport and the M5. They did not have any rooms but could book us into the Taunton Deane services hotel. We took the offer and paid £63 for a twin room WITHOUt breakfast.
Upon arrival (cold, tired, nervy as we had been sliding around in the ice), I cheerfully greeted the receptionist and stated my name with some triviality about the snow.
The response was a finger in the air and "one moment". We then waited at least 5-6 minutes whilst he continued clipping receipts to sheets of paper - all the while ignoring us. If he had said - "bit of a mess here, I'll be right with you" or something similar I would have thought no more about it.
Eventually he barked "Name?" at me and proceeded to make rude, unhelpful and ignorant work of checking us in.
The room was poor and terrible value for money. I was miffed because the previous week we had paid £59 for both of us at Bristol Airport in the Holiday Inn including breakfast. This was a much much nicer room and less expensive!
The only saving grace was that the lady on the receiption when we left was very nice indeed, chatting to us about the traffic congestion and giving us helpful info. Unfortunately the previous man had ruined it and I will now avoid Premier Inn at all costs.

  • Stayed: January 2010, traveled as a couple
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1  Thank Sarahpimms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Days Inn Taunton, responded to this reviewResponded January 20, 2010

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise that the our hotel did not meet your expectations. Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our Taunton Deane hotel. Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up. Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

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Reviewed June 16, 2009

We travelled down in torrential rain and slow roads, arriving very late and tired. Check-in took an age, and in some kind of reversion to the 1950's, we eventually agreed to pretend to be a married couple to simplify the process. At 3 in the morning, I don't need to hear about your breakfast deal - I can read the signs whilst you're waiting for your booking system to respond. However, the price was reasonable, the room OK, and very quiet. I'm a great fan of motorway service stopovers, for a quick, cheap night's sleep to break a long drive and this was one of the better ones.

  • Stayed: June 2009, traveled as a couple
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Thank fancyrats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2009

Stayed at many Premier Inns in the last month and this was by far the worse. It's at a motorway service area so there's no food here - just nasty services food.

The room was noticeably worse than usual Premier Inn standard - dated, chairs uncomfortable, etc.

The nearby Premier Inns at Taunton Ruishton and Bridgewater are much better bets and accessible from both north and south of M5.

  • Stayed: May 2009, traveled on business
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Thank ShaunR123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2007

Stayed here for one night on the way to Brixham. Considering it's a travel inn on the motorway our expectations weren't great but we were pleasantly surprised when we got there. Check-in was easy and on entry to the room it was lovely. The room consisted of double bed, wardrobe, TV, kettle, complimentary tea/coffee, sofabed and bathroom. The bed was very comfy and sitting on the sofa was comfy but we didn't sleep on it so can't comment on that. Bathroom was clean and well equipped with Lux shower gel/shampoo complimentary.

We pre-booked breakfast which we did expect to be in the hotel but was actually the hotel giving us a voucher for the Road Chef next door. The breakfast was very nice and if you plan to have one we would definitely recomend paying for it when you book the hotel because ours came to nearly £20.00 when it only cost £7.50 each when booking.

Check-out time was good being at 12, gave us time to have a shower and breakfast before getting back on the motorway.

We misunderstood the Travel Inn website which we thought said we needed to exit the M5 @ J25 (travelling southbound) and drive for 6 miles. You actually need to stay on the motorway and its at the services about 6 miles after J25. Doh! If you're going northbound you have to park and walk over the bridge. Suprisingly there's no road noise in the rooms.

Overall, as the Travel Inn website says, a good night - guaranteed. Would definitely recomend this hotel.

ps. watch out for the friendly cat which we assume belongs to the hotel. He jumped in our boot when we were getting our suitcase.

  • Stayed: June 2007, traveled as a couple
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3  Thank MrandMrsG24911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Taunton

Address: Roadchef Motorway Svc Taunton Deane Motorway Services Area M5 | M5 Southbound Trullm, Taunton TA3 7PF, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 17 Hotels in Taunton
Price Range: $45 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Taunton 2*
Number of rooms: 11
Reservation Options:
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Also Known As:
Days Inn Taunton Somerset

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