We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“WEEKEND B4 XMS”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Darlington Kings Hotel
Ranked #6 of 21 Hotels in Darlington
Write a Review

666 reviews from our community

Traveler rating
    271
    218
    116
    44
    17
See reviews for
94
181
36
203
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
London, United Kingdom
Level Contributor
151 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

I have stayed in various Mercure hotels before and often find them rooted in a bygone age, and not in a good way, but this was excellent. I was very impressed by the staff who were friendly, helpful and polite from the receptionist to the cleaning staff.

The bathrooms and rooms are modern and the TV has Freeview and not the stupid Accor TV system that can usually be found.

There was a big party on when I stayed so I got room service and the menu was a bit of a disappointment - very limited and very predictable, with a pretty unjustifiable £5 tray charge.

If it had fridges in the rooms and nicer carpets I'd have given it 5.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GarethK95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Mercure Darlington Kings Hotel, responded to this review, December 17, 2013
Thank you for your review of your recent visit. I am delighted you found the staff so friendly and helpful throughout .I appreciate your comments relating to the décor and rooms I regret you did not think the choice on the Room service menu was extensive enough and apologise the restaurant was not available on this occasion. I do hope you will be able to frequent our restaurant in the near future in order to enjoy a wider range of our cuisine.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
1 review
5 of 5 bubbles Reviewed December 6, 2013

My family recently held a funeral reception at The Kings. From booking the room to the end of the reception the staff were lovely and extremely helpful. We used the Cocktail Bar which was perfect. The room was decorated excellent and there was a good balance of tables and chairs plus couches. The food (buffet) was great and there was more than enough for our family and friends. We would highly recommend using this hotel and if the occasion arises it would be our first choice of venue.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Wilson340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Mercure Darlington Kings Hotel, responded to this review, December 10, 2013
Thank you for reviewing your recent reception held here.
I am delighted that despite the upsetting occasion you found our service and food to be of such a high standard. We would be happy to accommodate any future requirements you may have. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed December 5, 2013

As a regular Mecure guest, elements of this hotel were very good in comparison to others but other bits made let it down.
They have a small underground car park, but this gets filled quickly. the interior stairwell is bit of pain carrying bags up to the reception - you can walk out of the car ark and up the hill.
Reception greeting was fine, but no favours of an upgrade against my priviledge card they even refused to add loyalty points as the booking was made through an agent - my company books through the same agent every time and I always get points.
The room I was allocated was way up along many corridors and stairwells and two lifts! - the layout of this hotel is very complex and not all guest friendly.
the room was fairly compact, though decently enough appointed - big gripe no aircon!
I discovered that the hotel had been recently refurbished after a fire - the decor is excellent and to a good standard.
The breakfast was good and not a buffet kept warm - freshly ordered!
Checkout OK
On the whole not bad - but weird layout, small room, no aircon and unco-operative over loyalty points - will think twice about booking here again - not much going on in Darlington on a Monday night and will probably look elsewhere in future

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Mercure Darlington Kings Hotel, responded to this review, December 6, 2013
Thank you for reviewing your stay. I am delighted you enjoyed your breakfast and the design of the hotel.
We do have an interesting layout in the Victorian section which dates back to 1893 but feel this adds to our character. We will always add Le club loyalty points but they are not valid when booked through a third party internet booking site. If you email me your details I will have them added to your account. Thank you once again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, England, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 1, 2013 via mobile

I didnt actually stay at the hotel but felt so disappointed by the food at the christmas party night i had to comment.

Honestly would've been better off at wetherspoons. Turkey and whatever was on it sucked all moisture from your mouth.

Desert was ok, starter also wasn't up to much. Over priced and lacking in quality.

  • Stayed November 2013
    • Location
    • Cleanliness
Helpful?
1 Thank davidgmmafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Mercure Darlington Kings Hotel, responded to this review, July 23, 2015
Hello,

Thank you for your feedback.

Kindest of regards

Mercure Darlington Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed November 22, 2013 via mobile

Third floor overlooking the Main Street........ Is like sleeping in a car on the A1. Your hear every engine at is accelerates up the hill through the tunnel......

Room ok..rooms are hot boxes
.. Bathroom ok...... Double glazing rubbish.

Hotel should look at triple glazing and air conditioning.

Resturaunt food ok

Ear plugs required

Stayed November 2013, traveled on business
Helpful?
Thank RJ-JMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Mercure Darlington Kings Hotel, responded to this review, November 25, 2013
Thank you for completing your review of your recent stay with us.
I am sorry you were disturbed by external noise on this occasion. Please let me know when you book again and we will allocate you a room away from the street.Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

My fiancé and I recently stayed at the Mercure Darlington Kings hotel, as we were attending a friends 30th. From the moment we arrived we were given such a warm welcome and were looked after till the time we left. The hotel was clean and very comfortable. It was nice to spend time in the bar having cocktails and the food via room service late at night was just what we needed.
Its in a greta location, lots of pubs, bars, restaurnts and shops all in walking distance.
I would highly recommend to stay there and I would rebook if I ever found myself in Darlington again

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moodynu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale N, General Manager at Mercure Darlington Kings Hotel, responded to this review, November 18, 2013
Many thanks for reviewing our hotel. I am delighted the staff were so welcoming throughout your stay and so pleased you had an enjoyable time at the 3oth Birthday party event. Thank you for recommending us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Darlington hotels
1.0 mi away
Blackwell Grange Hotel
Blackwell Grange Hotel
#8 of 21 in Darlington
4.0 of 5 bubbles 749 reviews
0.4 mi away
The Bannatyne Hotel Darlington
0.2 mi away
Premier Inn Darlington Town Centre
Show Prices
Show Prices
Show Prices
4.5 mi away
BEST WESTERN Walworth Castle Hotel
3.3 mi away
Rockliffe Hall
Rockliffe Hall
#1 of 1 in Hurworth-on-Tees
4.5 of 5 bubbles 2,355 reviews
0.2 mi away
Houndgate Townhouse
Houndgate Townhouse
#9 of 21 in Darlington
4.5 of 5 bubbles 153 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Darlington Kings Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Darlington Kings Hotel

Property: Mercure Darlington Kings Hotel
Address: 9-12 Priestgate, Darlington DL1 1NW, England (Formerly King's Head Hotel)
Location: United Kingdom > England > County Durham > Darlington
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Darlington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Darlington Kings Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Hotwire, ACCOR, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Mercure Darlington Kings Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kings Head Darlington
Head Hotel King
Hotel Kings Head

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing