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Darlington

“Average ”
Review of Sainsbury's

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Sainsbury's
Ranked #182 of 323 Restaurants in Darlington
Restaurant details
Reviewed 3 weeks ago via mobile

Visited today for a snack lunch. The cafe only had a handful of people in and one couple at the counter. We waited and were served swiftly. I had selected a toasted sandwich and was told at the counter it would be a 20 - 25 minute wait - to heat up a toastie ?? Ridiculous. They said all hot food would be that waiting time. Changed my mind and had a slice of cake with coffee. Very bitter tasteless coffee. Not impressed .

Date of visit: January 2020
Thank weldonwares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 24 reviews

Reviewed 4 weeks ago

Always a good place for lunch or a snack either before or after your weekly shopping trip to Darlington. Does get very busy between 12 and 1 so plan your visit accordingly.

Date of visit: January 2020
    • Value
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Thank savvyspender123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2019

Just the place for a reasonable lunch after the weekly shopping trip - full range of meals available including sandwich and full range of drinks but can be very busy - so its not the place for fast food some of the time.

Like all shops the staff are under pressure and are often discussing their problems in connection with new / review contract terms on the shop floor - not the place to do this in my opinion

Date of visit: October 2019
    • Value
    • Service
    • Food
Thank savvyspender123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2019

Despite the actual food being good, the service is a disgrace, do Managers ever read the many bad reviews received.

Should customer really have to queue for up to 20 minutes to place any order even just a drink, I think not, Neither do I think over 20 minute wait for a small food order is acceptable.

The basis problem at the till is that ONE member of staff takes the food order & money and then makes the drinks, two members of staff are needed at the counter. It seems that there is also a staff shortage in the actual kitchen.

Another local Supermarket has a separate drinks station and no queues, customers are served promptly.

Managers please do something to improve the current service being provided

Date of visit: September 2019
    • Value
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Thank DebbieHDarlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2019

bacon sandwich was cold, cut my finger on the sugar bowl. a 17 minute wait to be served. oh dear sainsbury,s what has happend to you. a very poor start to a busy day ahead for me and my team. oh dear oh dear.

Date of visit: August 2019
    • Value
    • Service
    • Food
Thank Torndenim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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