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“Good Place To Stay”

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Premier Inn Poole North Hotel
Ranked #4 of 13 Hotels in Poole
Certificate of Excellence
Reviewed July 7, 2014

We normally use Travelodge, but wanted to try Premier Inn. We could have got a room much cheaper with Travelodge, but their location was at Ringwood and that did not meet our location needs. For ourselves, two Adults and two Granchildren, we paid £157 for X2 Nights (£173 On-Line Price, but reduced by £16 when I steered away from the site and then returned for a second view) for a room that gave us a very large Double Bed and a child bed each side of our Bed. Bit of a squeeze, but no issue. Room was clean and well equipped.Well sound proofed and having Air conditioning fitted July 2014. Air Fans provided for our stay. Staff were very good and could not do enough to meet our needs. One Grandchild was sick on the Duvet Cover. They replaced it straight away. We did not eat at the attached restaurant, but it seemed very busy, so must have been good. Our On-line request was for the Beds for the Grandchildren to be made up and they duly were. All around a good stay, if a little expensive. One other thing. They kept putting letters under the doors with regards contacting issues about any concerns we may have had ! Seemed a little over done in our view. Maybe there was a :Wannabe: Post person on the Staff ?

Room Tip: Entering the Front of the Hotel at reception. Maybe avoid a room allocation to the left, front of of...
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  • Stayed: July 2014, traveled with family
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1  Thank OutDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 11, 2014

Thank you for taking the time to revie your recent stay with us. We are glad to hear that you ejoyed youor stay and that you feel that we did everything possible to meet your required needs. I am sorry that the letter were consistantly put under your door. This is a newly implemented scheme to increse our communication with all of our guests and our staff are also new to this, the training is almost complete with this so this shall not be occuring in the future. Again thank you for taking the time to review your recent stay with us and hope you shall stay with us again in the near future.

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952 - 958 of 1,499 reviews

Reviewed July 6, 2014

A convenient location for Poole and Bournemouth. Located on a busy road at the front, but set back so quiet at the rear of the building. Service was disappointing: our key card was cancelled on the second day of our stay, we were without cups in the room, and we shared the single set of towels. Otherwise the hotel had the usual comfort of Premier Inns, which we use a lot.

Room Tip: The rear of the building is quieter
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  • Stayed: April 2014, traveled as a couple
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Thank Bunnio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 7, 2014

Thank you for taking the time to review your stay with us. I am sorry to hear that our usual standard of service did not reach you on this occasion. I would like to speak to you about this occurance If you could E-Mail me on: OperationsManager.PooleNorth@whitbread.com to have a discussion about this. Again I am sorry about the service you recieved but am also thankful for the review.

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Reviewed July 4, 2014

A lovely place to rest your head as you discover the Dorset area. Close to great points of interest, close to other amenities, great customer service. The rooms are clean & comfortable...(even the complementary hairdryer is great!) Excellent breakfast buffet with a good range of both hot & cold foodstuffs.

  • Stayed: June 2014, traveled with family
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1  Thank PJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 7, 2014

Thank you for taking the time to review your stay with us. I am glad to hear that you yound our location suitable for you needs and that our customer service was up to your standards. We hope to see you again soon. And again thank you.

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Reviewed June 30, 2014

We stayed at the Poole North Premier Inn on our way to Goodwood. We arrived in the early evening, this Premier is easy to find, parking easy.
The reception staff were excellent, we got a warm and friendly welcome. We booked a table for our evening meal on arrival, I would recommend you are more organised though, so not to disappoint. We went for the deal, which for value you cannot beat.
The room was a typical Premier Inn, clean and tidy. There is currently no air con at this premier, however it us being fitted currently and will be working by Aug 2014. To ease the heat of the room were two fans which were more than adequate to keep the room cool.
We were seated quickly to our table, the restaurant staff were staff under training and all attentive, polite and actually happy!
Meal was really good, everything you would expect, this is not Michelin star quality, so don't expect it, but it was great, hot, tasty and plenty.
We both slept really well, bathroom facilities good and clean. Beds as comfy as ever.
Breakfast again was great, staff friendly, even at 6.30 in the morning! Would highly recommend.

Stayed: June 2014, traveled as a couple
2  Thank Ali C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 7, 2014

Thank you for taking the time to review your recent stay with us. I am glad to hear that you had a good time while with us. I am pleased to hear that the stardard level of customer service and genuine want to help each and everyone of our guests is reaching our guests and is appreciated. I shall be sure to pass on your lovely comments to our team and I hope you shall be staying with us again in the near future. Again, thank you for such a wonderful review.

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Reviewed June 30, 2014

Very clean & comfortable rooms with loads of parking. Had a a great nights sleep. Room was well equipped with a fan, extra pillows, sheets etc. Staff very friendly and helpful too. The full breakfast options had something to suit everyone and a bargain at £8.95.

  • Stayed: June 2014, traveled with friends
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Thank Cannelili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 4, 2014

I am glad to hear you had an enjoyable stay with us recently. I am glad you feel our all you can eat buffet breakfast was good value and that the variety was enough to suit everyone. Although our room have alot of extras if there is ever anything else you or anyone of guests require, just speak to one of our reception team, they shall be more than happy to help in any way they can. Thank you for the review

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Reviewed June 30, 2014

Very good location near to all attractions. Helpful and friendly staff , plenty of parking.

The only negative for this stay was the lack of air conditioning in the room (being the height of summer) although to be fair there is an air conditioning upgrade program underway at present. I will stress that this in no way spoilt our weekend break.

  • Stayed: June 2014, traveled as a couple
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Thank SwindonAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 4, 2014

Thank you for taking the time to review your recent stay with us. And thank you for such a wonderful review. We understand that with the recent warmer weather Air Con is highly desirable and would really improve anyone's stay with us. Which is why as previously mentioned we are in the middle of having Air Con installed to improve our site and our guests experience. We hope you shall stay with us after the works are completed. And again, thank you for the review.

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Reviewed June 30, 2014

Enjoyed a long weekend with the family. We have been here before and have to say staff at this hotel are very friendly and helpful. They were keen to make sure we enjoyed our stay. Will definately be going back soon.

  • Stayed: June 2014, traveled with family
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Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosia M, Manager at Premier Inn Poole North Hotel, responded to this reviewResponded July 4, 2014

Thank you for your review. At Poole North we pride ourselves on our Level of customer service and take pride in providing the best experience for each and every one of our guests. I am glad to hear that you felt that we achieved this during your stay. Again, many thanks for reviewing us and I hope you shall stay with us again in the near future.

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Additional Information about Premier Inn Poole North Hotel

Address: Cabot Lane, Poole BH17 7BX, England
Location: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Poole
Price Range: $59 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Poole North Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
On the outskirts of Poole, a short drive from Monkey World Ape Rescue Centre and The Tank Museum. ... more   less 
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Also Known As:
Premier Inn Poole North Hotel Poole
Premier Inn Poole North Hotel Dorset

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