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“Sanity and Serenity in Poole”
Review of Hotel du Vin Poole

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Hotel du Vin Poole
Ranked #4 of 13 Hotels in Poole
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
152 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Sanity and Serenity in Poole”
Reviewed August 2, 2013

In a side street in Old Town Poole you'll find Hotel du Vin, although quite formulaic this hotel does provide a sanctuary from the tourists of Poole.
The reception staff were very helpful however need to step up the speed and efficiency, it felt like the young team were all very new. We had a comfortable room overlooking the courtyard garden, it was well equipped and large for their most basic room.
The restaurant and bar was homely with sofas and armchairs and an excellent and unique cocktail menu. We only had lunch, but it was well presented and of a high quality.
Will definitely return.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IanBTotteridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Guernsey, United Kingdom
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 1, 2013

This was our first visit to poole & i have to say we got lucky with our hotel as it was wonderful. the bedroom was very comfortable & the bathroom was luxurious.
we decided to eat at the hotel restaurant and the food was beautiful.
the staff are very friendly so i look forward to staying there again sometime in the future.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 306William306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 6 Contributor
619 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed July 31, 2013

A conveniently situated hotel just a minute’s walk from The Quay and The High Street, but down a quiet side road such that you get very little noise. The road is in fact a dead end, so traffic too is minimal.

The hotel appears to be in two parts with an annexe separate from the main building. We had the ground floor room, which going on the large window at the front was probably a shop in a former life. It initially felt rather odd lying in bed knowing that people were walking past just a couple of feet away, but fortunately it was quiet as mentioned previously. In fact most of the noise came from flocks of seagulls overhead. The room itself was a reasonable size and came with the usual facilities such as hair dryer, flat screen TV and tea and coffee making facilities which included an Espresso machine and complimentary fresh milk in the ‘fridge which was a nice touch. On the downside, there were no biscuits provided, most likely they wanted to encourage you to buy something from the mini bar.

The bathroom was almost as big as the bedroom and included a large, double ended walk in shower, as well as a roll top bath. It was clean enough overall, but a thick layer of dust on the window blinds indicated that they could perhaps take a little more care with the cleaning. The bar area was quite pleasant in a restrained sort of way and there was a musician/singer playing on the Sunday night. The drinks choice focussed predominantly on cocktails and spirits although they did have one beer on tap dispensed from a barrel at the end of the bar.

My only criticism of this hotel is really the prices. The rooms certainly aren’t cheap to start with, and by the time you budget an extra £40 a night for parking and a couple of breakfasts, it soon mounts up. It’s a quality hotel in a good location, but it’s not central London.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blackth0rn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 30, 2013

We stayed 2 nights recently at the 'Vin' and thought it was superb. We were upgraded free of charge to a large deluxe room with roll top bath and separate massive shower.

The hotel and room are sumptuously decorated with large comfortable beds, the staff are genuinely smiley and helpful and you do get the impression they have spent a considerable amount of money to make the hotel stand out as a high quality offering.

The breakfast menu is extensive with fish, healthy options, continental and fresh fruit alongside the full english. We ate on the Friday night and had a lovely meal in a very nice restaurant and then a few drinks in the bar area, the drinks can be a little pricey but you are in a high quality establishment.

For what you get the overall price I feel is fair, as they have invested a serious amount of money in buying, extending and renovating this beautiful building. I will be using the 'Vins' again as they are excellent and we had a lovely relaxing time.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChavFinches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chigwell
Level 6 Contributor
155 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed July 29, 2013

When the sun is shining you can rely on Poole to provide you with a great day or two with plenty to do and lots to see especially if you are keen on portside towns. Finding somewhere to stay that was central to the happening of the town was a priority as having driven 150 miles the last thing we wanted was to be back in the car every moment.
The Hotel Du Vin is so well located in Thames Street just off of the Harbour and in the oldest part of town. If you are lucky you can even park on site for the small sum of £10 per day which is so convenient but don't worry if no space is available as they are attached to the municipal Quayside Car Park and you can get a special rate for overnight parking.
The hotel occupies a Georgian building and is made up of both old and new rooms the old ones being in what they call the Warren and believe me it truly lives up to its name. The welcome was warm and sincere although our room was not be ready until 3pm so went off exploring and that is not a problem as you are located within walking distance of everything.
Our room Yersing Sation was one of the older ones in the Warren and on the top floor, the room was fine but the air con on this incredibly hot weekend was unable to cool it down and even an additional fan failed in this task. But that said the room was spacious, spotless and comfortable with all of the amenities that you would expect from a 4 Star establishment.
Breakfast was served in the Bistro and was very good and oh so fresh but on this hot weekend you could also choose to eat on the well designed patio area. The restaurant staff was exemplary (read the separate restaurant review) and the choice of breakfast be it continental or full English would live up to anyones expectations.
I get the feeling that this place relies mainly on corporate bookings but you would never know. All in all a great little bolt hole in a perfect location, its not cheap but then quality rarely is.

Room Tip: I would ask for a room in the new wing.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zeffy15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, United Kingdom
Level 6 Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 27, 2013

We decided to have a short 3 day trip to Dorset combined with a business trip; it had been 28 years since we visited this area and it has not changed a great deal. The hotel lived up to its reputation, I have stayed with this chain in other locations. Small and friendly in an excellent location just behind the Quay in the Old Town. Rooms are well appointed and spacious with luxury linens. Bistro very good although a little quiet on our visit.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank sheagaskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level 5 Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 26, 2013

Stayed here on spec. Beautifully restored buildings, decor is lovely throughout. We were shown to our room, which was was not in the main body of the hotel, but just off the courtyard/car park area. Very narrow staircase had caused some scuffing to the walls. The room was very small but well presented and equipped, good sized bathroom and great shower. Not the hotel's fault, but the seagulls started at about 4.30am and did not let up! Took breakfast outdoors as it was sunny. The buffet was excellent, all quality ingredients and beautifully presented. Waiting staff were polite and efficient, and the cooked breakfast was very good - eggs benedict with plenty of hollandaise and crispy bacon, and baked eggs with Gruyere and toasted soldiers - not run of the mill, and very well cooked.
Overall, we were pleased with the hotel. It offers a high quality experience, and in our case, delivered this. However, it is expensive. My husband thought 'pretentious' is a better description!

Room Tip: Not in the main building, facing the same road as the front of the hotel. Quiet until the seagulls w...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gryffytybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vin Poole

Property: Hotel du Vin Poole
Address: Thames Street | The Quay, Poole BH15 1JN, England
Location: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Poole
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
Official Description (provided by the hotel):
Formerly the Mansion House Hotel, situated close to Poole Quay, Hotel du Vin will open in the Summer of 2008 offering 38 bedrooms and suites, trademark bistro, bar and two meeting/dining rooms. ... more   less 
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset

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