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“Pleasantly surprised”
Review of Sandbanks Hotel

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Sandbanks Hotel
Ranked #10 of 13 Hotels in Poole
Reviewed March 10, 2014

Having read earlier reports about this hotel we were a little apprehensive, but were very pleasantly surprised. The staff were all friendly and welcoming, our room with Sea View and balcony was large, refurbished and spotlessly clean as was the bathroom. The hotel is in an excellent position right on the beach. Breakfast was good, we didn't eat dinner in the Hotel and thought the menu was a bit expensive. The swimming pool was good. This is a family Hotel and I could see it might be a bit noisy and busy during school holidays but was quiet when we were there.

Stayed: March 2014, traveled as a couple
1  Thank Stephanie51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,059 - 1,065 of 1,755 reviews

Reviewed March 10, 2014

I went with my husband Friday to Sunday it was fab . The hotel is so clean, staff very friendly and helpful. The food in the restaurant was excellent never tasted sure tender meat. Breakfast was very good. Our room was so big with a balcony with tablet and chairs and a lounger the bed was big and very comfortable. The weather was fantastic so we sat having coffee and reading sitting by the sea on they lovely chairs can't wait to be able to go again

Room Tip: We had 239 it was brilliant
  • Stayed: March 2014, traveled as a couple
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1  Thank Yvonnebracknell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014 via mobile

Visited for lunch and spa with a groupon voucher.
Its was a busy weekend with fab weather and where better to enjoy it
The spa facilities are a bit basic, but the lack of wow there was definitely made up for with the lovely carvery lunch and tea on the veranda with great views out to sea.
2 course lunch £15.95 each and well worth treating yourself.

Stayed: March 2014, traveled as a couple
1  Thank 1Julie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

We stayed 4/5th March, had room 114. We got these 2 days on a Travel Zoo deal and were very surprised to find we had been given a great room. We knew it would have a balcony and sea view but we did not expect a his and hers wash basin in a very nice bathroom. My wife called me to look at a door she opened fully expecting it to be a wardrobe. Instead it was a sitting room with another set of patio doors leading to the balcony . The food was excellent both evening and morning, the staff were very pleasant and helpful.
2 downsides. Our room at night occasionally had a loud noise which sounded like a jet engine starting up. It was not the air conditioning because we turned it off.
The second was the drinks we ordered at the dinner table in the evening . You can either put money behind the reception to pay for any purchases or pay as you go. We chose pay as you go. When I asked for the bill for our 2 drinks it already included 10% for a tip which it said on the bill was optional! I requested another bill without that option, its a bit of a cheek to present the bill like that! Overall it was a good stay, the weather was lovely.

Room Tip: More activity in the harbour at this time of year and lovely sunsets. So a room at the back may be b...
  • Stayed: March 2014, traveled as a couple
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2  Thank pixie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

We arrived on a Sunday for a short break of a few days and found the staff very helpful even though they were very busy with people booking out.
Our room was clean, comfortable and regularly tidied for us with a plentiful and varied supply of sachets for making drinks. The only irritations were that there was no fridge in the room and our balcony was close to one of the kitchen vents such that occasionally we had the smell of cooking.
In the restaurant everything was clean with attentive staff. Each day, breakfast was comprehensive and plentiful. Certainly a good set up for the day.
We only had dinner on one night in the restaurant because we were out and about most of the time but, again, no complaints about either the menu, the way the food was presented, and the ever attentive and helpful staff.
The pool was OK but shut for a short while without any real explanation.
It would have been nice if we could have stayed longer because, from a bad start, the weather improved steadily while we were there.

  • Stayed: March 2014, traveled as a couple
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1  Thank Dave699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2014

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Easytobook.com
Thank Vermaur
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2014

Fantastic location but several things let it down for its 4 star rating. Stayed for 2 nights in a harbour view room with a balcony. The room was large and clean but the colour scheme didn't do it any justice. The bed was comfortable and it wasn't too noisy from the surrounding rooms, there was also a fridge which was very useful. The public rooms in some areas could do with updating. Breakfast was nice and replenished regularly considering the restaurant was very busy but we ate in the bar one evening and were very disappointed, although well cooked it was very plain and not worth the money. The bar menu needs a revamp for a hotel of this standard. We also felt the restaurant dinner menu was expensive - nearly £30.00 for 3 courses plus service charge and drinks. The staff were very pleasant and helpful. The leisure facilities are very disappointing with the pool being small and downstairs in the basement. However we discovered from the hotel info in our room that guests could use the facilities of the other FJB hotels and could charge food and drinks to their room number. The Haven Hotel nearby has a beautiful spa with a large outdoor pool, Jacuzzi and numerous sunbeds plus a lovely indoor pool and Jacuzzis all with stunning views. We spent a lovely afternoon enjoying these facilities and would recommend other guests do the same although the outdoor terrace and seating area at Sandbanks is very nice overlooking the beach. This is a good 3* hotel in a 4* location in need of some investment.

  • Stayed: February 2014, traveled as a couple
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Thank caf23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandbanks Hotel

Address: 15 Banks Road | Sandbanks, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Location: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Poole
#4 Luxury Hotel in Poole
Price Range: $127 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandbanks Hotel 4*
Number of rooms: 116
Official Description (provided by the hotel):
Perched in one of England's most enviable seaside locations, the Sandbanks Hotel is a relaxed and affordable holiday destination. With direct access to the world-famous sandbanks beach - seven miles of prestigious blue flag awarded sand to get between your toes! Our popular beach-side terrace area is a place to recline with a glass of wine.Featuring well-appointed rooms that have been designed for comfort and relaxation. Many boasting either sea views or outlooks across Poole harbour. We're sure you'll agree that when it comes to family holidays, it's best to keep everybody happy. Mum, dad, teenagers, toddlers and everyone in between all need their own piece of holiday heaven. The Sandbanks Hotel is a fun filled staycation location for family seaside holidays. With dedicated children's entertainment during school holidays, an exciting programme of activities and adventure with the Watersports Academy - there are more opportunities for mum and dad to find some relaxation time. Our Seaview Restaurant boasts celebrated chefs and an enviable sea view. Helmed by Head Chef, Wayne Joyce and his commitment for creating good food with local ingredients inspired by our wonderful location. When you need a rest from building sandcastles, Sandbanks Beach Club is the perfect spot for a summertime bite. Located on the terrace, it's an easy option for lunch and dinner. ... more   less 
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Also Known As:
Sandbanks Poole
Hotel Poole Sandbanks
Poole Sandbanks
Sandbanks Hotel Poole, Dorset
Hotel Sandbanks

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