Our group, four adults and two children spent a three night weekend at this hotel. It has a lovely location on the beach at Sandbanks right at the entrance to the bay leading to Poole Harbour. Unfortunately the weather was bitterly cold so we were unable to reap the full benefit of its situation.
Our initial experience was inauspicious, to put it mildly. We arrived in the early afternoon and ordered lunch from the snack menu. My choice was a “rare roast beef sandwich with horseradish sauce”. It came with a price tag of £7.50 and was a huge disappointment, consisting of a single slice of well cooked beef with a light smearing of horseradish between two slices of bread, accompanied by a few crisps and some leaves. Total unit cost, about 50p! My wife’s choice of a ham sandwich at the same price was little better. Frankly it was a total rip off.
It was with some foreboding, therefore that a few hours later we sat down to dinner. I need not have worried. I ordered a set price 2 course dinner for £22.50. My starter was salmon mouse with a sweet and sour drizzle, my wife had the pâté. We both had confit of duck for our main course . Both courses were perfectly cooked and presented and at the price, the same as 3 beef sandwiches, excellent value, The food for the rest of the stay was of the same standard and thoroughly enjoyed by all of us.
The staff, mostly foreign, were friendly and efficient throughout and particularly good with the children. The facilities were adequate rather than luxurious. An indoor pool and a play room would have for young children would have added a lot to the enjoyment of the weekend. All in all therefore, apart from the initial complaint, a very enjoyable experience.
- Official Description (provided by the hotel):
- Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of Blue Flag beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and well-appointed bedrooms with many of which offering ocean view balconies. We believe that these naturally beautiful surroundings deserve food that’s a little special. Highly acclaimed by locals, The Point Restaurant serves a two AA-Rosette awarded cuisine helmed by Head Chef Jason Hornbuckle. When the sun shines, our terrace is an enviable spot for alfresco dining. Why not indulge yourself at the Haven Spa and prepare to be pampered and spoilt? Whether working up a sweat in the gym or relaxing in the outdoor heated swimming pool, the Haven Spa is the perfect place to unwind your mind and reinvigorate your body in complete luxury. ... more less
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- Also Known As:
- Haven Poole
- Haven Hotel Poole, Dorset