Staff are friendly and helpful, room was a disappointment , old carpets and tired room fittings, smelt musty and dusty, same odour as the standard chalet at Butlins many years ago, must be the carpets, complained twice about the shower but nothing was done, bathroom had had a revamp but on a tight budget, shower head had no chrome left on it and it wasn't clean.
Mattress had a big dip in it so I woke up with a painful back ,best thing was the pillows, so soft and comfortable.
Restaurant was good although too much effort in presenting Nuevo cuisine instead of giving decent sized portions, I left the restaurant still hungry , service however was excellent,
Spa looked lovely but didn't bring my costume, location outstandingly beautiful.
I would stay there again but thought £123 b&b for a double room not value for money
- Official Description (provided by the hotel):
- Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of Blue Flag beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and well-appointed bedrooms with many of which offering ocean view balconies. We believe that these naturally beautiful surroundings deserve food that’s a little special. Highly acclaimed by locals, The Point Restaurant serves a two AA-Rosette awarded cuisine helmed by Head Chef Jason Hornbuckle. When the sun shines, our terrace is an enviable spot for alfresco dining. Why not indulge yourself at the Haven Spa and prepare to be pampered and spoilt? Whether working up a sweat in the gym or relaxing in the outdoor heated swimming pool, the Haven Spa is the perfect place to unwind your mind and reinvigorate your body in complete luxury. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, TripOnline SA, Cancelon, Hotwire, getaroom.com, Cheap Tickets, Agoda, HotelQuickly and Evoline ltd so you can book your Haven Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Haven Poole
- Haven Hotel Poole, Dorset