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“Fantastic hotel and service” 5 of 5 bubbles
Review of Thistle Poole

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Thistle Poole
Ranked #7 of 14 Hotels in Poole
Oxford
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic hotel and service”
5 of 5 bubbles Reviewed November 12, 2013

We stayed for two nights beginning on 30th October and were delighted to be given an upgrade on check-in. The room was superb and immaculate . The house-keeping staff do a great job! The staff were so attentive, welcoming and friendly particularly Glen on reception; James, the barman and Nina in the restaurant at breakfast. All this made for a very comfortable and pleasant short break. We can't wait to return!
Thank you to you all.
Richard and Kevin

Room Tip: Book a room overlooking the great view of the harbour.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ThorneOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 13, 2013
Thank you Richard & Kevin (ThorneOxford) for your great review.
It is always great to hear that guests enjoyed their stay and that our team members had a fantastic impact. Please feel free to contact me directly for your next stay.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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836 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (306)
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English first
Milan, Italy
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Grand place directly on the Poole Pier. Lovely to stroll along the pier. windy, so bundle up while scrolling. Hotel offers good bar and the food is average. Rooms could be a bit more modern and the matresses a bit worn and soft. But ok for a short weekend. The location is perfect also for many restaurants beside the hotel. a shopping centre is only minutes away.

Room Tip: Take a back room if you want it quiet. From rooms have great view of pier but can be noisy especiall...
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  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mapleleaves49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 12, 2013
Dear mapleleaves49,
thank you very much for your kind review. I agree, our location is just fantastic and we are constantly updating our hotel. We just finished the staircase and more work will be carried out. We are looking forward to seing you again soon.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brecon, Wales
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed November 11, 2013

We recently stayed at this hotel on a 1 night buisness trip. The best feature of this hotel is its location overlooking the marina, and its short distance from the town and its amenities. The staff were accommodating, but the hotel was rather dated. However, there were some bonuses in the room with chocolates on the pillows and slippers and dressing gowns to be used if required.
The retaurant was located on the first floor and again gave a fantastic view onto the coastline.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank worktripCDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 12, 2013
Thank you for your review worktripCDN. I am pleased to tell you that we just finished refurbishing our staircase and more work will be carried out over the next few months. I hope to welcoming you again soon so that you can see the improvements.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abergavenny, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

This was our second stay at the Thistle in two months ,we returned with our disabled daughter and greeted by Sally at reception who was extremely welcoming .we were given the room we had requested .we had booked a special promotion of two nights bed&breakfast with evening meal included for the first night ,brilliant offer .,The staff are a credit to this hotel ,Meg will go far ,so attentive and remembered us from our previous stay ,Chris and myles were both so friendly and sensitive to our needs with our daughter ,requesting she had her favourite salmon for her evening meal , a big thank you as caring for a disabled child can be hard ,the other restaurant staff were equally helpful ,especially the new gentleman .only two negatives ,the room was very hot at night ,£5 parking when you have a disabled badge Sally did say she would look into this . Location great ,and we will return as we have relaxed each time we have stayed.

Room Tip: We stayed in room 109 ,it overlooks the car park ,but is on the same level as the restaurant ,only w...
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 5, 2013
Thank you for your time writing your review Sara C,
our team members play an integral part in the success of our business and it is always great that guests notice our/their efforts.
I will pass on your kind comments to all relevant departments.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caterham, England, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 3, 2013

Having just returned from a lovely night away at the Thistle I felt i wanted to give my review as i was a little disappointed. The location is wonderful. Th e room was ok... nothing special. But the dining room I felt was like a canteen and for such a nice hotel it was a let down. The food was really good the staff very friendly but the atmosphere wasnt there. I would go again because I love the spot, But would be nice if the dining area was a bit warmer in feel.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maggie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 5, 2013
Dear Maggie H,

thank you for your comments and I am pleased to tell you that we have ordered new chairs and a new carpet is in the pipe line.
We are also changing the table decor and some plants. So hopefully on your next stay you will see a great difference.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

We stayed at this hotel for 3 nights from 26 October. This included the night of the great storm. The best thing about the hotel is it's location right on Poole Harbour and just a short walk from the town centre.

We had a basic room that was perfectly adequate for our short stay, the decor, facilities and bathroom were fine. We ate in the hotel on 2 nights and the menu was sufficient but on one night the service was a bit slow. The views from the dining room would be hard to better and this makes breakfast quite an event.

We found Poole itself a little disappointing with the pedestrian only High Street crammed full of charity shops, we didn't venture into the shopping mall because that is not we went away for.

If you are looking to stay in Poole then you would be hard pressed to find better than the Thistle.

Room Tip: The upgrade rooms are expensive but if the view matters it is very good
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Roland P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 5, 2013
Thank you for your fantastic review Roland P.,
We are always pleased to hear that guests enjoyed our hotel and services. Please feel free to contact me for your next stay and I am looking forward welcoming you here again.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
139 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed October 27, 2013

My wife and I went to Poole for the weekend. We have been to Thistle hotels in the past and they have generally been very good, and I was attracted to the Thistle because of the location and the view over the Harbour.
The room was nice, well presented and clean, and big enough for a two night stay. we also had a view over the harbour.
We couldn't get a table to eat in the restaurant on Friday night, but that was ok cos we had a great meal elsewhere, but because of the bad weather, we ate in the bar on Saturday night, which was fine.

Room Tip: Ask for a room on the first floor for a better view of the harbour.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Adrian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Thistle Poole, responded to this review, November 5, 2013
Thank you for your review Adrian G,
we are always pleased to hear that the Thistle brand is fullfilling our guests needs. All our hotels are in very great locations, be it of business or leisure.
We hope we will be able to welcome you again.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thistle Poole

Property: Thistle Poole
Address: The Quay, Poole BH15 1HD, England
Location: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Poole
Price Range (Based on Average Rates): $
Hotel Class:3 star — Thistle Poole 3*
Number of rooms: 70
Official Description (provided by the hotel):
Poole is a friendly, easy-going town, with its traditional Quay still very much at its heart. And that’s where you’ll find Thistle Poole, offering superb views over one of the world’s largest natural harbours, Brownsea Island and the Purbeck hills beyond. ... more   less 
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Also Known As:
Thistle Poole Hotel Poole
Thistle Hotel Poole
Poole Thistle Hotel
Thistle Poole Dorset

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