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“Should have stayed at the Novotel”
Review of Gate

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Gate
Ranked #11 of 11 Hotels in Stevenage
London, United Kingdom
Level 5 Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Should have stayed at the Novotel”
Reviewed August 6, 2013

This hotel is like something out of the past - it has 40 rooms so quite large but operates more like a small bed and breakfast.

Front desk is never manned, the door is locked at night and you have to wake someone up to get in. The tea and coffee in the room is poor quality. not enough towels in the bathroom. Door to the balcony on the bedroom didn't open. No breakfast or bar. Lack of parking.

On the plus side - the Italian lady running the place was quite sweet and helpful when she was there. The room was good size and bed very comfortable with nice bedding and blankets. Despite it being basic and the decor outside of the room old - found it to be quite clean.

Would I stay again? No.

Room Tip: Stay at the Novotel
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TheRealJimmyGalaxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
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    10
    8
    32
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • Any
English first
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

If you want to stay near the rail station, if you want a beautiful home for a comfortable sleep, if you desire the best homemade breakfast, if you desire to have all the information you need to see around stevenage.We needed a hotel close to the Old Town for attending a family party. This looked to be clean, was reasonably priced and well located for our needs. That's about it really!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank mathew j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

very clean and nice place to stay.Everything worked efficiently & the staff were helpful. The room & bathroom are well designed. The beds are comfortable. We would stay here again with a similar deal. The breakfast is good.The lobby is large and inviting. Rooms are a good size and fresh. The bed and pillows were really comfy. Check in was smooth.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jay a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 12, 2013

We needed a hotel close to the Old Town for attending a family party. This looked to be clean, was reasonably priced and well located for our needs.
That's about it really!
Reception is a rather strange set up. Upon arrival we were greeted by a note next to a telephone advising us to dial a number for reception. A lady answered straight away and said she'd be with us in a minute. She then appeared from one of the houses on the other side of the car park.
There was a bar area which appeared to be locked and out of use.
Our room was functional but not particularly attractive. It had a (shared) balcony but we were unable to access this as the doors were locked and we werent provided with a key. Not sure if this fully complies with fire safety regulations?
To gain access to the hotel after our night out we had to use an intercom located next to the main entrance. Again, somebody eventually appeared from the houses to the side of the car park to let us in. When we asked if it might be possible to have a night cap in the bar we were told it was too late.
On paper this hotel was ideal for what we needed but the lack of personal touches, a friendly smile to greet us on arrival for example, means that we won't be returning. I'm sure there are other more professional, friendlier hotels in the area. If we need to spend a night in Stevenage again, we'll certainly try to find one rather than return to the Gate!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AngePange72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastleigh
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 8, 2013

The Gate is close to the industrial areas so Ideal for business visitors and also very close to the old town where there are lots of restaurants and bars - There needs to be. You don't get a warm welcome at his hotel in fact you don't get any sort of welcome. The reception is permanently unmanned. Dial a phone on reception and eventually a lady reluctantly turns up. On my departure day it took quite a deal of persuading/arguing to get her to come to reception and even print an invoice out for me. She initially told me just to leave the key on reception - Appears she really can't be bothered. The restaurant is permanently closed as was the bar on my arrival. The room was of an OK Premier Inn standard, I didn't find WiFi if the service existed and couldn't bring myself to try and enquire as to whether the hotel had WiFi. There is parking at the hotel and the room charge I guess at around £60.00 is OK for what you get but I won't be staying here again, there's plenty of other places in Stevenage! I took some ribbing from other delegates on the seminar I was attending when I told them I'd stayed at the Gate Hotel - It appears this hotel is a bit of a running joke with the company!

Room Tip: Treat this place as a bedroom, don't expect more and you'll be OK!
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harold_Worth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Stevenage hotels

Romford
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 27, 2013

Just back from a night's stay at the Gate Hotel with my partner. We had planned a night out with friends who live in Stevenage Old Town (as did my partner until very recently) and decided to stay over so that we could both have a few drinks. Tried to book the Cromwell but it was fully booked so went with the Gate. Was a bit concerned after reading some of the reviews on Tripadvisor but in the event we found the hotel to be very nice. Check in was quick and easy, parking is available, the lady on Reception was very polite and the room was lovely and clean. We slept very well as the bed was lovely and comfortable and we would definitely return. We didn't stay for breakfast but only as there are so many places in the Old Town to eat and we were meeting our friends again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GellybeanRomford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2013

Great budget hotel! The rooms & communal areas are very clean, the staff are very polite & the breakfast is very good. Hotel is also in a great location, the high street & train station with direct trains to London are on your doorstep! Well recommended.My stay was very pleasant. The room was larger than I expected for the price and very comfortable and modern.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mathew j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gate

Property: Gate
Address: Gates Way, Stevenage SG1 3LJ, England
Location: United Kingdom > England > Hertfordshire > Stevenage
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 11 Hotels in Stevenage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gate 3*
Number of rooms: 40
Reservation Options:
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