We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great breakfast but staffing not well organised.”
Review of The Last Anchor

The Last Anchor
Ranked #35 of 496 Restaurants in Ipswich
Certificate of Excellence
Dining options: Late Night, Dinner, Breakfast, Outdoor Seating, Reservations
Restaurant details
Dining options: Late Night, Dinner, Breakfast, Outdoor Seating, Reservations
Reviewed May 4, 2019

We were a very large party on Easter Sunday. People had pre-ordered their food, and we had booked a time which would not clash with another large party who were starting earlier than us.
Sadly, the other party were very late in arriving which caused immense challenges for the kitchen and the serving staff, and left us with nothing but jugs of water for quite some time. Some of our party started to get annoyed, but someone who realised what had happened calmed them down.
Our food, when it arrived, was superb. Hats off to the kitchen folks, and the serving staff doing their best, However, teas, coffees etc. were not forthcoming until much later.
The staff on duty worked incredibly hard, but there was no senior manager to take charge overall, and let the "early" party understand that because they were so late they might have to wait until we had been served. This would have been more equitable, and I think that extreme lateness is just rude beyond belief.
Later, there were a number of smaller groups of people arriving, so clearly this was always going to be a popular breakfast venue.
The Last Anchor management need to look carefully at their policy of dealing with this sort of situation, and if there are large numbers booked in they should consider having a senior and maybe "forceful but polite" manage on site.

Date of visit: April 2019
    • Value
    • Service
    • Food
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (345)
Traveler rating
Traveler type
Time of year
Language

9 - 13 of 345 reviews

Reviewed April 28, 2019 via mobile

We tried to book our wedding reception here for next year. At first the manager Polly was really helpful and sent across menus and prices. We then arranged to meet to look at the venue however due to sickness on the day we had to cancel. I tried to rebook a visit and received one email back. Since then I have chased via email and via telephone where I was promised a call back from Polly the next day and have had nothing back. This is extremely disappointing and unprofessional on Polly's part. Due to this we will not be returning to the restaurant for any reason and will be telling our friends how rude they have been.

Date of visit: April 2019
Thank Jemma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2019

We visited this venue yesterday for the first time. We arranged a surprise party here for my dads 80th birthday. From time of booking to arriving on the day the staff couldn't have been more helpful. We booked the conservatory and it was all decorated for our arrival with the decorations we took there the day previous. I have to say the meals were very good and very large. Would I recommend this place? It's a resounding YES. Thank you everyone at The Last Anchor we will be back

Date of visit: April 2019
    • Value
    • Service
    • Food
Thank Tina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2019 via mobile

The soup was divine in both texture & taste.

The fillet steak was cooked to perfection, the roasted red onion complimented it.

It was a bright sunny day & the food was amazing.

Well done xx

Date of visit: April 2019
Thank happycouplewhodrink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2019 via mobile

We had a wonderful breakfast and they even catered for my gluten and dairy intolerance. Delicious food, family friendly and welcoming.

Date of visit: March 2019
Thank Georgina-may S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Last Anchor also viewed

 

Been to The Last Anchor? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing