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“AVOID AT ALL COSTS!! Spend your money elsewhere! ”

Oyster Reach Beefeater
Ranked #108 of 456 Restaurants in Ipswich
Cuisines: Steakhouse, British
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed February 9, 2014 via mobile

There were nine of us. After waiting a very long time for the waitress to take our order, we ordered starters and our mains.
Our starters came out, myself and my partner had the ultimate nachos with paprika chicken. They got the order wrong with respect of the nachos. No apology. The nachos were just basically two big bags of.plain doritos with a small smattering of poor quality cheese and quite frankly awful "salad". Still waiting for the drinks at this point ordered approx half hour ago.
The waitress didnt seem to care about us to be honest.
Our mains arrived, we ordered 5 dishes with chicken and is had been scorched and burnt quite badly. This was the final straw.
We confronted the manager who wasnt the least bit apologetic to us and kept citing "we haven't had any complaints for ages!" as his reason for poor service and food.
Eventually he agreed to deduct 3 out the 9 main meals we ordered (3 of the worst chicken ones, bearing in mind 2 out of the 9 of us had kids meals.
After we conplained our "waitress" seemed to give us her full attention.
Did not want dessert after this ordeal. Will NOT be eating here ever again. AVOID!

2  Thank davidipswich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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331 - 335 of 445 reviews

Reviewed January 29, 2014 via mobile

Had lunch as had some vouchers to use
The starters were tasty had french onion soup and calamari. We had mix grill and rack of ribs as mains both were good value. The oyster reach is a good place for a meal.

Thank parsley2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

This restaurant has been refurbished comparatively recently. There are various fairly intimate seating areas which we appreciated. Staff very helpful. Service was not quick but it was a busy Friday night and food was hot when it arrived. There was a small mix up over type of chips ordered but this was rectified immediately with Apologies. We would happily revisit

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Thank pat w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

Afternoon/Evening time the service is very slow (Pub side) the last couple of times going they would chat to each other and blatantly walk past and ignore you without saying hello or I will be with you in a minute.

However done the Unlimited breakfast the other morning (Restaurant side)... WOW could not fault service of the food it was like a totally different place!

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Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

My partner and I have eaten here on a number of occasions over the past eighteen months - our Rewards points are now over 3,000 - and we have had no problems.

Heidi and Dan are particularly helpful and friendly as was Ant before he left.

The food suits our requirements, the service is always good and we have no hesitation going back.

The reviewer who never pays should stop going there and find somewhere else to eat, assuming they actually want to pay!

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Thank geofftheref1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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