We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would not rush back!”

Oyster Reach Beefeater
Ranked #204 of 447 Restaurants in Ipswich
Cuisines: Steakhouse, British
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed October 3, 2012

Myself, mother and 7 year old daughter when to the Oyster Reach for a early dinner on Sat before going to the theatre. After being seated it took over 10 mins before i could get the waitresses attention so that we could order our food and drinks. We ordered a kiddie meal and for the adults Lasagna and linguine only to be told that both were sold out!! (This was at 3.30 pm in the afternoon!!) We then ordered paprika chicken and a chicken and bacon salad. After a long wait our food arrived we were asked if we wanted any sauces to which we requested mayonaise, after another 10 mins this hadn't arrived so had to ask again for the mayonaise. The paprika chicken was only look warm and my salad came without any dressing (menu said it came tossed in mustard dressing) my salad was made up of only lettuce, tomato and a few bits of cabbage. Whereas the side salad served with the Chicken and kids meal had lettuce, onion, tomato cuecumber and dressing. We would have sent the food back, however with the time it took to have our order taken and the food arrive there just wasn't time. When the bill arrived the waitress eventually asked how our meal was. After telling her of our problems she apologised but didn't make any effort to offer us a discount. Would in no way rush back to this pub. There are a lot better ones around this area that i would choose to go to.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Msmagpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Oyster Reach Beefeater, responded to this reviewResponded October 22, 2012

I am truly sorry that you did not have a great experience with us on your recent visit. I have just this week taken over this restaurant as a new General Manager. I have also brought with me 2 new assistant managers as well as a new head chef, and we are all totally focused on ensuring we deliver outstanding food & service 100% of the time. We have a great team here at the Oyster Reach and with a new management team now in place, to guide and support the team, I am certain that your next visit will be memorable for all the right reasons. If you would like to discuss your visit further, please drop me an e-mail with your contact details to oysterreachipswichgm@whitbread.com . Thank you for your feedback, which will be fed back to the team, and will help us in ensuring we deliver that great experience you expect from a Beefeater Restaurant.

Kind regards
Kevin Davies
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (398)
There are newer reviews for Oyster Reach Beefeater
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

360 - 364 of 398 reviews

Reviewed September 24, 2012

Me and my boyfriend love this restaurant. We go there all the time and always have a lovely meal. The atmosphere is lovely and the food is great. The menu is quite small but is still very hard to choose from. If you are looking for a nice place to eat for a couple or with the family, would definately reccomend The Oyster Reach.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Chloeden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

The Oyster Reach is your typical Beefeater... You know what you are going to get before you arrive.... This was as expected, and the service was also fine.
I have to say that I prefer the Harvester chain to the Beefeater chain, but this restaurant is certainly serviceable for a good evening out.
Good service, good food, and a fair price!!

    • Value
    • Atmosphere
    • Service
    • Food
Thank MappyLead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

We were a party of three for a Sunday lunch and were all had a very good meal. Two had the soup of the day, which was tomato served with bread and butter. To one person it could have been sweeter and the bread was just a little dry from perhaps being cut much earlier and drying out slightly. For the main course we had one 10oz rump steak, (medium rare), one 8oz sirloin steak, (medium to well done), and a chicken roast dinner. The steaks were cooked perfectly as requested and were served with a generous portion of chips, grilled flat field mushroom and half a large tomato. We had ordered separate sauces, (Béarnaise, and peppercorn and brandy), and although these were tasty and added to the enjoyment of the meal, we thought they were overpriced at £1.49 each, especially for such a small amount. The roast dinner consisted of half a roast chicken, (beautifully cooked); four roast potatoes, three Yorkshire puddings, sliced carrots, and broccoli, with gravy. All the food was tasty and hot. The waiter service was prompt and friendly, and we all agreed that we would definitely be back, so well done The Oyster Reach.

    • Value
    • Atmosphere
    • Service
    • Food
Thank SteveandGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

The restaurant is part of the Beefeater chain. Considering it is part of a chain the food was very good and was much better than some of the other chains around.

We were seated downstairs which was full. There is also upstairs seating.

2 people had steak which came with unlimited spicy fries mushrooms and tomatoes. Both steaks were cooked to perfection. I must say that they looked much better than the Sunday roasts that some people were having.

Deserts and the cheeseboard were also very good and very good value.

Service was very good as well although we did hav eto wait a bit of a while for the bill.

Only drawback was that one of the real ales shown on the menu was not available. Waitress said that she didn't know why it was on the menu as they had never sold it.

    • Value
    • Atmosphere
    • Service
    • Food
Thank 01760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Oyster Reach Beefeater also viewed

 

Been to Oyster Reach Beefeater? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing