This is an old coaching in that could be great. The owners are very friendly, nice people. The location is fine. The rooms are large and have some nice fittings such as good quality curtains and furniture. There is off street parking.
The downside is that it is not clean. The carpet in my room had not been hoovered. There were sticky marks on the surfaces and the teatray was dirty. The cups on the tea try were dirty and the spoon had not been cleaned since the last person used it. The tv did not work.
The worst thing though was the bedding. The sheets had hairs on them, including a pubic hair. UHHGGGGGHHHHH! I would have walked out immediately, but it was late and I had been up since 4am, so I wrapped myself up in towels from the bathroom as they looked ok and tried to sleep like that. I left the next morning although I had paid for 3 nights. There was no way I was staying another night. It was disgusting.
I told the owner in the morning why I was going and what the problem was. He apologised. I really think they should sack their cleaners and get some new ones, or at the very least check up after them to make sure they are doing their job properly. The hotel has the potential to be very nice but it is being badly let down at the moment.
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- Also Known As:
- Shipwrights Arms Hotel Ipswich, Suffolk