I booked on line at 55 pounds, and added 10 pounds for breakfast for 2.
Arrived at 3pm. All the doors were locked. Telephoned, but the phone wasn't answered. Finally sent an email and left. One hour later received a phone call "I was in but upstairs".
Rooms are nice enough, though the fridge was hidden in a cupboard and I had to move it out and plug it in. No soap or shampoo in bathroom - I had to go out and get some.
Next morning it was like the Marie Celeste. No sign of any staff even after repeated shouting. Telephone was off.
I sent an email requesting refund of the price of breakfast.
I believe the owners changed recently. These new ones need to buck their ideas up
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- Also Known As:
- Shipwrights Arms Hotel Ipswich, Suffolk