Booked in here for a family funeral, there were two couples with the same name (family!) and as we came in we were met by confusion, they had mixed up the rooms, signed ours over to the other couple then tried to tell us we hadnt paid (we had!). Eventually the manager came and sorted it, just let us stay in the rooms for them to sort it later. Later we went to the replacement manager Michelle who i must say was very helpful and sorted it all out, eventually upgrading the rooms. As we were in the other couples original room though, the bills kept coming to us in our room but in their names, this wasnt a problem as we are all friends but if there had been animosity it couldve caused difficulties. Even at breakfast they had pre-paid and our bill was in their name!! Would also say that at night in the bar, the barman kept disappearing into the function room (think thats where they went) to the degree where eventually Michelle (true star this lady!) had to go and find him. Perhaps a bell, buzzer or something on the bar linked to the function room would sort this one out. Despite the above, the rooms were nice, staff polite and the wake was very well catered.
- Official Description (provided by the hotel):
- The Holiday Inn Ipswich-Orwell Hotel is ideally located at Junction 57 on the A14, only 10 minutes from Ipswich Town Centre, 15 minutes from the Suffolk Coast and 5 minutes from Trinity Park the home of the Suffolk Show.The Hotel boasts extensive free car parking and a selection of Queen Double and King Double/Twin Bedrooms some with sofa beds for families. A further 6 Executive Rooms are the ideal business choice with mini bars and laptops safes, in addition 2 open plan Suites add the final touch of luxury for those special occasions.The Hotel offers a range of dining experiences, The Priory Restaurant, Bar and Lounge offer informal modern dining with a large choice of food and drink options complimented with daily specials to suit the needs of both the Corporate and Leisure Guest. The Holiday Inn Ipswich-Orwell Hotel has a range of conference and banqueting rooms, with Wi-Fi access available in these and also the public areas, whilst wired access is available in all bedrooms.The Hotel offers an onsite Gym and within walking distance, a state of the art Full Leisure Complex is available to guests at a small nominal charge.The Holiday Inn Ipswich-Orwell Hotel, close enough to access the business districts and Adastral Park, whilst still being the ideal base to enjoy the rest of East Anglia and all that it can offer. ... more less
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- Also Known As:
- Holiday Inn Ipswich-Orwell Hotel Ipswich
- Ipswich Holiday Inn
- Holiday Inn Ipswich-Orwell Suffolk