Oh dear Aurora- and it all started out so well. What a beautiful location, assisted by a dramatic sunset and beautiful yachts gently bobbing in the water. There is a lovely sunny bar downstairs which we were not allowed to use because there was a private party coming in. Never mind, we thought, upstairs looks just as lovely. An indeed it was. Beautiful views,lovely light, attentive barman. Who cares that it's £9.50 for a glass of slightly flat champagne - we are in the cosmopolitan city of Ipswich we thought, so we should expect to pay for the nose for a drink.
We weren't even crestfallen when we were seated at our table and shown the menu (which if you are a regular on Trip Advisor you won't need to read as it seems it changes very little from week to week). And then it all started to go a little wrong. One hour 20 minute wait for our starters - who cares, we're having a great time with our friends!! Our main course won't be served until 10.00 (we were seated at 8.00) - mmmm this is becoming a little unacceptable as to be completely honest these are pretty hefty prices for little old Ipswich. Never mind, I'm sure it will be delicious. When it finally arrived (and I emphasise FINALLY) it would have been great for someone intent on losing weight but as we had built up quite an appetite, what with the 2 hour wait and all, it was all rather disappointing to be honest. A handful of fried potatoes and a dollop of spinach each to accompany our over-priced main was woeful to say the least. Aurora - if you are going to try and be high end you need to be bang on with your service and getting food onto the tables (as Gordon Ramsay would say) and you cannot rely on a beautiful building and stunning views to mask frankly mediocre food and unsatisfactory service. I actually overheard someone on a neighbouring table being BANNED by the proprietor for having the temerity to complain (apparently no-one ever complains).
Very disappointing Aurora - you may have won your staff a few bob on the National with your name but you certainly didn't win our hearts.
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