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“Perfect spa day”

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Muthu Belstead Brook Hotel
Ranked #6 of 18 Hotels in Ipswich
Ipswich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect spa day”
Reviewed November 12, 2013

Myself and my mum came for a blissful spa day. We are regular spa users and this was our first visit to bedstead brook for use of the spa. We will return.
Lovely pool area, friendly staff, a very adequate lunch served on the pool side and great treatments.
All in all a very relaxing experience.

  • Stayed November 2013
    • Location
    • Cleanliness
Helpful?
Thank boomaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 18, 2013
Thank you for reviewing your Spa day with us. We were delighted to learn that you and your Mother enjoyed the experience and we look forward to welcoming you back soon for another Spa Day with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,030 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
peterborough
Level 6 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 12, 2013

Just returned from a break with my mum, she has just celebrated her 88th birthday and this was her birthday treat.We stayed half board, the food was good with a reasonable choice and the restaurant was very cozy and relaxing, all the staff here were very friendly and we were made to fell most welcome.Breakfast was excellent with a good choice of all food and lovely and hot.

Our room was lovely and warm which is important for my mum, it is the first time in a long while she has not had to ask for extra blankets,the beds were very comfortable,also we had a room near the lift which was also a treat for her not having to walk down endless corridors, the disabled parking bays were right outside reception too.

I did not use the leisure club, but did look in and was impressed with what I saw.

All in all it was a lovely hotel, in a lovely county and we will be back.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyndylou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 18, 2013
Thank you for taking the time to complete a review of your recent stay with us. We were delighted to learn that the food, services and facilities were to you and your Mother’s satisfaction. We hope to welcome you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 9, 2013 via mobile

Booked here last after deciding we needed a break a week before, arrived and looked as good as the pictures. Great rooms, comfortable bed, breakfast was lovely. Pool and spa area were great, clean and well looked after. Will come back again.

Stayed November 2013, traveled as a couple
Helpful?
Thank Plourensz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 12, 2013
Thank you for your kind comments about your recent stay with us. We were delighted to learn that you enjoyed your stay and look forward to welcoming you back to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, United Kingdom
Level 6 Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 7, 2013

All of our holidays over the last several years have been self catering with the kids but now they have grown up and 'doing their own thing'. Therefore we had an opportunity to take a mid week break on our own in late October and after searching the web found this hotel.
We booked a room from Mon to Thurs but I then later upgraded to a suite as a surprise for my wife. The staff on the phone were excellent and very helpful.
I can confirm that everything about the hotel was excellent, accommodation,staff, food etc and would recommend it to anyone. As it happens the hotel has recently received an 'excellence' award which it deserves.

Room Tip: All rooms ok, may be worth asking for views of the grounds.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 8, 2013
Thank you for posting your review your recent stay with us. We were delighted to learn that you enjoyed the experience you had with us and thank you for the recommendations. We are proud of our Certificate of Excellence Award and we do work hard to maintain it. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clacton-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 5, 2013

Stayed for 2 nights on a B & B basis. Room was lovely and very clean with nice tray of tea, coffee, hot chocolate and biscuits. Hotel staff are all very friendly and helpful. The pool area and spa were also very clean. We have stayed at this hotel many times and so have lots of family and friends and have always found it to be a lovely relaxing stay. Breakfast was fantastic with lots of variety and everything nice and fresh. Lovely touch of a card and box of chocolates in our room on arrival as it was our anniversary. Thank you to all the staff at Belstead and we look forward to coming back soon.

Room Tip: Rooms facing the gardens at the back of the hotel are the best
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kazw312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 8, 2013
We were delighted to learn that you enjoyed your anniversary break with us and that you found the facilities and services to your satisfaction again. Your comments of appreciation have been passed on to the team. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2013

My partner and I are regular visitors to this hotel, and as such class ourselves as well qualified to not only pass comment on the holistic hotel experience, but more so on some of the pathetic comments posted below by other guests.

We write this as current guests, having just searched “Trip Advisor” for a restaurant recommendation within Ipswich. Pure curiosity led to us researching comments in respect to the Hotel.

Often staying for at least one or two nights a month, we can truly say that we have never had cause to complain.

The hotel is totally idyllic, set in some beautiful grounds, including a lovely little nature walk. Whilst the local housing estates may represent housing/development policies of past Governments, this has never caused us any concerns. Perhaps some people shouldn’t be so snobbish!

The staff we’ve had the pleasure of meeting on both this and previous occasions have always been very pleasant, polite and more than willing to help. In particular your barman “Dan” has always excelled himself, such a shame he is on annual leave this week, employee of the month recommendation.

The leisure facilities provide excellent value for money, either as part of the all inclusive hotel package, or as a daily client. The swimming pool and associated facilities are always clean and well presented, with the swimwear dryer an initiative that deserves special recognition.

The room, both present and previous have always been clean and well presented. Our bath taps have certainly never been dirty! The carpet is not frayed and drink condiments have always been more than satisfactory.

Unfortunately, to-date, we haven’t sampled the afternoon tea, but if it is anywhere near as good as the breakfast, it would be surely welcomed. We would most certainly prefer a cream scone verses a tuna and cucumber sandwich. Perhaps a £0.99 McDonalds Voucher would be more suited to that guests’ appetite!

Mr Holden should congratulate himself and his team on all aspects of the Hotel’s service delivery; we for certain will be two repeat visitors.

Some people who post on here really should open their eyes and live in the real world. Get a life!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DorsetChap2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 8, 2013
Many thanks for posting such a comprehensive review of the hotel. We are delighted to have such a satisfied customer and we will strive to maintain and improve our standards. Thank you for the kind comments about the team. I recognize that I have some great members of staff and it is good when they are appreciated. We look forward to continuing to welcome you to the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harwich, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

Won't be returning, dated, tired and not that clean. Frayed upholstery and rucked up frayed carpet. Badly tarnished bathroom furniture that could have been cleaner. Too limited hours for dining and room service which meant we had to miss dinner that evening as we didn't have time to go elsewhere to eat before leaving to go out for the evening. Luke warm shower in the morning just about finished us. Rooms were a good size and breakfast was OK though!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muderick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, November 8, 2013
Thank you for the review of your recent stay. I am sorry that we did not meet your expectations on this occasion. We are in the process of replacing items of furniture and the tarnished bathroom fitments. Our new reception lounge sofas arrived yesterday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Muthu Belstead Brook Hotel

Property: Muthu Belstead Brook Hotel
Address: Belstead Road | Suffolk, Ipswich IP2 9HB, England
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 18 Hotels in Ipswich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Muthu Belstead Brook Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
We are an 88 Bedroom Hotel set in our own grounds but only a 5 minute Drive into Ipswich Town centre. The Manor House section of the Hotel is the original part of the building dating back to the 16th century and a lot of the original fittings still remain and this is also the location of the Restaurant . We also have the leisure centre which is free to use for all guests this includes Swimming Pool, Steam room, Jacuzzi, Gym and treatments are available by prior arrangement. ... more   less 
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Also Known As:
Belstead Brook Ipswich
Hotel Belstead Brook
Muthu Belstead Brook Hotel Ipswich, Suffolk

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