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“the best hotel in ipswich area, couple from essex”

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Muthu Belstead Brook Hotel
Ranked #5 of 18 Hotels in Ipswich
Canvey Island, United Kingdom
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“the best hotel in ipswich area, couple from essex”
Reviewed August 12, 2013

arrived Friday 09/08/13, stayed in 106 garden room, for two nights.
This was for my wives birthday.
The staff could not be more helpful and were very knowledgeable of surrounding areas to visit.
The leisure club was free and they supplied towels and tokens for lockers that were also free and we could also use leisure club after we checked out on Sunday
The breakfasts, which are included in price are very good, with an varied choice and are a buffet style.
Dinner, which we had on Saturday was really good, with many choices £16.95 for two courses
and was waiter served.
On Friday night we ordered sandwiches from bar, tasty and again good prices.
Would recommend going in to Ipswich, got bus, only £4 for two return.
Cannot wait to go back

Room Tip: We stayed in garden room, which was excellent, cannot say what the main building rooms were like.
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank fredwatson123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thank you for posting a review of your recent stay. We were delighted that you enjoyed the facilities and services provided during your stay and look forward to welcoming you back to the hotel.
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1,032 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
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Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
London, United Kingdom
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 8, 2013

Had a good stay here when we attended a function at the hotel. Room was delightful and the grounds were superb. A lot of effort has gone into the hotel and this showed. Minor annoyance was having difficulty sitting next to family members for breakfast, especially as we hadn't seen some of them for over a decade. The food itself was great but couldn't see the logic in being allocated a table when people will want to sit together.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank JamesB878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thank you for your review and your kind comments about the hotel and grounds. We are glad the work we are doing is being noticed. We have reviewed our breakfast procedure for function guests and hope such problems are alleviated for future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton Parish, Bermuda
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 8, 2013

We had had a bad experience in a swallow hotel in Carlisle and were apprehensive about this four day break especially as it was our 40th anniversary.. We had a wonderful time! The staff were all very friendly and professional. Our room, number 408 which had french doors onto a small balcony, was excellent. We found an anniversary card and chocolates on our arrival. We had also returned to Suffolk for an army reunion, the first we had been to. We entertained an ex army colleague on Saturday evening and my brother and his wife on Monday. The food and the dining room were good. We have stayed in better hotels but at a much higher price. This hotel is lovely with lots of charm and at a very reasonable price. Really good value for money. We will go back.

Room Tip: The double doors opening onto a balcony meant the room was not ever too hot and we were there during...
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Stayed August 2013, traveled as a couple
Helpful?
Thank DevineBournemouthUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thank you for your review and for such positive feed back. We are delighted that you had a good experience with us and found the facilities and services to your satisfaction. We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sawbridgeworth, England, United Kingdom
1 review
Reviewed August 8, 2013

My boyfriend booked this hotel for my 25th birthday and I must say it was the perfect present. The surrounding grounds are astoundingly beautiful and peaceful, as the hotel is off set from local traffic.

The staff were outstanding! From the moment we arrived the receptionist was polite and helpful, she even allowed us to check in early as we had a treatment booked in the spa.

The beauty therapist Steph was amazing, a real asset to the spa. I had one of the best back, neck and shoulder massages I have ever had, this was the perfect start to our stay here.
The barman was very friendly and helpful, he was a young man, very short dark hair. He was joking with the regulars and was always smiling, nothing was too much effort for him.

The restaurant was unbelievable. One of the best cooked meals I have eaten in a long time, the venison steak was cooked to perfection with the most succulent flavor and a hearty portion size. Our waiter, Daryl, was a real asset to the team, although he was serving other tables he made us feel like we were the only couple in the restaurant. Always smiling, friendly and polite. He went out of his way to make our evening special. Daryl gave his time to have a joke with us, engage in conversation and make us feel welcome despite being busy with others.

The hotel itself is stunning, the decor really suits the hotels traditional look. We stayed in room 522 and it was like a mini suite which was spotless, stocked with amenities and a perfectly made bed. It has a changing area through the front door with a toilet situated directly to the left then a small hallway, with a bathroom on the right, which takes you through to the main part of the room with the most comfortable double bed, flat screen tv, two chairs and table, overlooking a beautiful stream with a cute little wooden bridge.

The leisure centre was perfect. The swimming area was large with two pools and a jacuzzi, sauna and steam room, there's is also a water and coffee machine available. The swimming area has an appropriate amount of loungers and chairs to relax and enjoy the peacefulness.

This hotel is the perfect escape for anyone; young couples, older couples, families or group getaways. We will defiantly be returning!

Thank you for making my birthday so special, memorable and perfect!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thank you for such a comprehensive and complimentary review of your recent stay with us to celebrate your birthday. We are delighted that you enjoyed your celebration with us. Your kind comments have been passed on to the various members of staff you highlighted. It is always good to hear when we get things right. It is much appreciated. We hope to welcome you back again next year for your birthday celebrations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
1 review
Reviewed August 7, 2013

Having heard many good reports about the Hotel and it's wedding service we decided to look into this for our wedding venue. From the 1st meeting with Vicki we were both immediately impressed with the venue and the details of what could be offered.

We went for the ceremony, breakfast and evening all there and couldn't have wished for such a smooth and hassle free day, along with the months leading up to the day. Vicki and her team, along with all the staff at the hotel were extremley helpful and professional. We had over 50 wedding guests staying a mixture of 1 or 2 nights and the facilities on offer were great, with many guests commenting to us on such an amazing venue choice.

Definately recommend this if you are looking at Wedding venues.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank Mike0477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thank you for your review. We were delighted to learn that your enjoyed the facilities and services provided for your wedding day. It is always a real pleasure to learn when we get things right and your comments are really appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2013

me and my wife had a brilliant two day stay.the room was top notch,with the added bonus of a balcony which over looked beautiful gardens.the staff went the extra mile to make sure everything was perfect.food was out of this world and plentiful!the facility's were fantastic would recommend this hotel without any hesitation.make sure you have the massage its out of this world!!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hughmac40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thank you for your review and your complimentary comments and recommendations about the facilities, services and spa treatments you experienced. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level 4 Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 6, 2013

We stayed here for four nights on a group booking. Our room was large and modern, clean and comfortable, with a decent sized bathroom and something we didn't expect - a separate shower room, which was great.

The staff were polite, friendly and gave us lots of information about places to visit on our "trips out".

As a group we were all seated together in one part of the restaurant. Plenty of choice at the breakfast buffet, which was very good. Choices for dinner were good as was the food but the service left a lot to be desired as they waited until everyone had finished each course before serving the next, which left people waiting a long time between courses.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trippie3003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holden, General Manager at Muthu Belstead Brook Hotel, responded to this review, August 13, 2013
Thanks for your review. We were very pleased to learn that you enjoyed your stay and that you enjoyed the food. I am sorry that you felt the service in the restaurant to be slow. It is standard service practice not to clear plates until all guests on a table have finished eating. This can result in a delay in speed of service as we can only go as quick as the slowest diner. We hope to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Muthu Belstead Brook Hotel

Property: Muthu Belstead Brook Hotel
Address: Belstead Road | Suffolk, Ipswich IP2 9HB, England
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #5 of 18 Hotels in Ipswich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Muthu Belstead Brook Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
We are an 88 Bedroom Hotel set in our own grounds but only a 5 minute Drive into Ipswich Town centre. The Manor House section of the Hotel is the original part of the building dating back to the 16th century and a lot of the original fittings still remain and this is also the location of the Restaurant . We also have the leisure centre which is free to use for all guests this includes Swimming Pool, Steam room, Jacuzzi, Gym and treatments are available by prior arrangement. ... more   less 
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Also Known As:
Belstead Brook Ipswich
Hotel Belstead Brook
Muthu Belstead Brook Hotel Ipswich, Suffolk

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