Peaceful location although if we didn't have a sat nav I think we may have got lost finding it through a housing estate. Looks lovely from the outside and Spa facilities and treatments great but the tattyness of the hotel accommodation lets it down. It feels that the hotel may have struggled to survive so they have spent money introducing spa facilities to encourage business and not maintained their bedrooms. Showers next to the steam and sauna rooms would of been better. Staff are excellent and although we had a problem with water coming out of the bottom of the bath in one of our rooms, they accommodated the situation efficiently and quickly. Evening meals was good, service was a bit slow and a change made by one of my party was dealt with well. Breakfast choice is good although very greasy but plenty of fruit and yougurts.
This was my first experience of a spa and will encourage me to do this again but would like a better level of accommodation.
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- Also Known As:
- Belstead Brook Ipswich
- Hotel Belstead Brook
- Belstead Brook Muthu Hotel Ipswich, Suffolk