Stayed Sunday and Monday night here on business. Monday the hotel ran exactly as a Holiday Inn should. The service was good the restaurant food fine and the room was clean. The location is excellent with a large car park - to summarise everything I expect from this chain.
Sunday evening was like another world. No restaurant - so the helpful reception staff explained that I would be able to order food in the bar area. Yep, that was true if I could get the attention of the bar staff who were more interested in chatting to one another than 'noticing' a customer standing at the bar.
I ordered and was served an excellent curry. Nobody came to clear th plate or ask whether I wanted anything else so I returned to the bar and waited once again until the staff had a break in their conversation. I ordered the cheese plate. Half an hour later I went to reception to let them know that there was now nobody manning the bar and I wanted to cancel my order.
I think that this was my first experience of Sunday service at a Holiday Inn. I know, categorically that it will be my last.
- Free Wifi