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“Very poor.”
Review of Eastern Spice

Eastern Spice
Ranked #119 of 443 Restaurants in Ipswich
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Late Night, Delivery
Description: type in "eastern spice ipswich"
Colchester, United Kingdom
Level 4 Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Very poor.”
Reviewed March 28, 2014 via mobile

Just had a take away delivered and it was very disappointing. Luke warm and the Mahkani chicken curry I had looked like and tasted as if it was Tandoori chicken in gravy with Korma sauce on top! My husbands Pathia looked a very odd colour and tasted different from those enjoyed at our local..... It was such a shame as I have had a take away from there before which was very good. Let's hope they get their act together again before long but I don't think I will risk food from there again!

Visited March 2014
Helpful?
1 Thank cruglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, April 1, 2014
Hello Cruglas, thank you so much for your honest feedback. We appreciate your feedback and are ever so sorry about the service you had from us. We will make sure you get nice and hot food and a absolutely brilliant service next time! Please send us a email on easternspice418@hotmail.com and we will sort something out for you. I am sure we won't disappoint you second time and can make you come back to us :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Visitor rating
    66
    22
    8
    9
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ipswich, United Kingdom
Level 2 Contributor
8 reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Not good”
Reviewed March 18, 2014

This indian is well run regarding their marketing and promotion price (40% discount - although you have to buy a lot of grub to qualify for the discount!).
The food i received last week was very poor. The sauces were not tasty, very bland and the korma was far too thick & sweet. Also the naan bread was awful.
Time to try somewhere else.

Visited March 2014
Helpful?
1 Thank stuart c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, March 21, 2014
Hello Stuart C, thank you so much for your honest feedback. We appreciate your feedback and are ever so sorry about the service you had from us. We will make sure you get nice and hot food specially korma, naan bread also an absolutely brilliant service next time! Please send us a email on easternspice418@hotmail.com and we will sort something out for you. I am sure we won't disappoint you second time and can make you come back to us :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Perfect”
Reviewed February 28, 2014

Lovely as always, we always get delivery but on valentines day they delivered our order quite late however the food makes up for it and we also received a letter of apology and a £20 voucher. Lovely service and great food! Will definatly order again from here!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PaigeandAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, April 1, 2014
Hello PaigeandAlex, thank you for leaving us a review, we are really pleased that you are happy with our service and ever so sorry about the valentine night. We are really glad to hear that you liked our voucher that we sent to you about that night. Please visit us again; we hope to see you soon :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“first. ...and last visit”
Reviewed January 4, 2014

After a recommendation and reading the reviews on here we didnt hesitate to give this a try when we fancied an Indian this wknd. Unfortunately from the off I was disappointed, the delivery was half an hour late, no apology neither. My balti sauce was fantastic have to say, but what ruined it was the lamb. Tough and grissly, I was very disappointed. My husbands jalfrezi was pretty much cold. And for 4 quid we did expect the ricto be a little more than a tiny child's size portion. Not impressed and will not be returning.

  • Visited January 2014
    • Value
    • Service
    • Food
Helpful?
Thank clarebird12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, May 19, 2014
Thank you so much for your honest feedback. we are ever so sorry about the service you had from us. We will make sure you get hot food, proper service next time. Please send us a email on easternspice418@hotmail.com and we will sort something out for you :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
“Not as good as it once was”
Reviewed December 21, 2013

This used to be a great take away but I stopped using it, after getting half empty rice portions. And noticing the quality of the dishes had gone down, and were being padded with potato to fill some of them. No wonder they are advertising so much. Bring back the quality of the food.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ietmetellu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, May 19, 2014
Thank you so much for your honest feedback. we are ever so sorry about the service you had from us. We will make sure you get hot food, proper service next time. Please send us a email on easternspice418@hotmail.com and we will sort something out for you. Im sure we can make you come back to us :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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