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“perfect hotel” 5 of 5 bubbles
Review of Novotel Ipswich

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Novotel Ipswich
Ranked #4 of 18 Hotels in Ipswich
Certificate of Excellence
GreenLeadersBronze level
Kettering, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“perfect hotel”
5 of 5 bubbles Reviewed March 6, 2014

Have just stayed two nights whilst working in Ipswich - great location for the town centre with good secure parking.
Accommodation is spotless with great facilities and felt totally safe.
I had room service for breakfast and dinner with food very good and service exemplary.
All the staff are very charming and a very professional operation.
Will definitely stay here again for business or pleasure.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, March 10, 2014
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Novotel Ipswich.
Kind regards,
Serhan Ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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788 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
East Grinstead, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 2, 2014 via mobile

We have stayed here on several occasions when going to a match at Portman Road. The hotel is close to the town centre with plenty of restaurants nearby.
This time we upgraded to an Executive Room which was well worth the small amount more - bathrobes, slippers, coffee maker as well as a kettle and every amenity you can imagine. The bathroom has a bath and separate shower, plenty of complementary toiletries and the water was piping hot. They could put much more expensive hotels to shame.
Despite an hour long local power cut during the evening when we were in the bar the staff could not be faulted. Nothing is too much trouble including finding candles to light the tables.
In particular Zsolt on Reception was charming and friendly.
I would highly recommend this hotel.

Stayed March 2014, traveled as a couple
Helpful?
Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, March 5, 2014
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Ipswich. I hope we can be part of your future travel plans.
Kind regards,
Serhan Ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 22, 2014 via mobile

This hotel is perfectly situated and ticks all the boxes. Clean, comfortable and friendly. The hotel is close to both the train station and town centre, with numerous restaurants and a cinema across the road. I would definitely stay again.

Stayed February 2014, traveled with friends
Helpful?
Thank Ru_Simmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, February 25, 2014
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
Kind regards,
Serhan Ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed February 16, 2014

Early morning meeting in Ipswich so booked an overnight stay here. Right on a very busy roundabout but has car parking (£7 overnight). Good reception experience, pleasant staff and up to my room quickly. The room overlooked the (very busy) roundabout but have to say that the noise was not intrusive and the room was very comfortable.
Met up with some colleagues for a drink in the bar which turned out to be a mistake as they had a duo playing some jazz...not our scene at all but appreciate that others may have enjoyed it (although not obvious by the faces of our fellow guests)...
Decent night's sleep, ok breakfast...not enough staff so we were chasing the waiter/waitresses around trying to get coffee out of them. We ate at the restaurant for dinner...see separate review...very weird...

Room Tip: on very busy roundabout so rooms at front are moderately noisy. Rooms on opposite side overlook the...
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank IndianaEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, February 17, 2014
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel in Ipswich.
Kind regards,
Serhan Ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Diss, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed February 14, 2014 via mobile

Booked a room for my wife and myself as recommended by a friend who works there. Checked in then was told that staff were not allowed on premises when not working. All we wanted to do was have a drink at the bar after a loverly meal out with our respective partners. Our answer check out and find another hotel. Happy Valentines

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Thomluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, February 17, 2014
I am sorry that on this occasion you were disappointed with your stay at Novotel Ipswich Centre. I treat all feedback with the utmost seriousness and I am currently investigating the matter. In the mean time I would like to inform you that all of our employees are aware of our company rules that the Bar, Lounge, or any other public areas are not to be used on or off duty by employees without the prior permission of the General Manager and I don’t remember any team member requested permision. And also off duty employees entering the Hotel must report to a Manager on entry.

Kind regards,
Serhan ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

Stayed for the one night, New Years Eve (previous stay was in the Summer). Absolutely no complaints, room spacious, clean and considering it was New Year's Eve, remarkably calm:) The hotel is well placed for all the shops, bars & restaurant that Ipswich has to offer (loads!!). We will be returning in the Summer for our Wedding Anniversary, hopefully it will be warm and we will be able to walk along the marina. Btw, the staff are very helpful & courteous.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DiscerningEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, February 5, 2014
Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Ipswich again very soon.
Kind regards,
Serhan Ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 2, 2014

We regularly stay here so i treated my fiance to an upgrade to executive. Lovely room clean with bathrobe and slippers on the bed. Everything we could want was there needle and thread to exfoliator. A relaxing atmosphere in reception before going out and a room to leave our bags in so we could shop. Can't wait to stay again !

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Justin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this review, February 5, 2014
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Novotel Ipswich.
Kind regards,
Serhan Ilker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ipswich

Property: Novotel Ipswich
Address: Greyfriars Road, Ipswich IP1 1UP, England
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Ipswich
#4 Business Hotel in Ipswich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Ipswich 4*
Number of rooms: 101
Official Description (provided by the hotel):
The Novotel Ipswich is ideally located in the thriving town centre of Ipswich. Offering 101 newly refurbished rooms including 10 Executive and 15 Superior rooms, the hotel is perfect for a business trip or conference in Ipswich with a business centre, Six meeting rooms as well as Free high speed WiFi Internet access. At the end of an eventful day, relax in the hotel bar and enjoy a meal in our Elements restaurant, which also offers 24 hours room service. Onsite pay parking for your convenience. ... more   less 
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Also Known As:
Novotel Ipswich Hotel Ipswich
Ipswich Novotel
Novotel Ipswich Suffolk

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