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“First stay at a Novotel”
Review of Novotel Ipswich

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Novotel Ipswich
Ranked #3 of 18 Hotels in Ipswich
GreenLeadersBronze level
Reviewed January 20, 2013

Hotel generally looking a little tired BUT all staff excellent. Can now see from previous reviews that heating is a problem so can understand now why they were quick to resolve my problem by moving me, Bojan and Emma sorted out very promptly. Excellent quality light meals in restaurant and brilliant porridge for breakfast. Overall a very good experience. Like everyone else internet costs are a nonsense.

Room Tip: the Exec rooms are probably not worth the extra.
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  • Stayed: January 2013, traveled on business
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Thank dasmoray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 21, 2013

Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Ipswich Centre.
Kind regards
Serhan Ilker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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664 - 670 of 914 reviews

Reviewed January 19, 2013

Stayed overnight on business.
Fast check in.
Bar service was good.
Room clean, bed large. The room was nice and warm on a cold winters evening.
Breakfast average - coffee was very weak - there was plenty of choice. The breakfast waitress was efficient.
Internet charge is excessive at £5.00 for an hour.

  • Stayed: January 2013, traveled on business
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Thank ratgirl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 28, 2013

Thank you for taking the time to write a review about your recent visit to at Novotel Ipswich Centre. I’m delighted that you enjoyed your stay and we have noted your comments
about coffee and internet charge.

Kind regards

Serhan Ilker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

Holiday Inn always offer an excellent level of customer service and this hotel is no exception. All members of staff were extremely friendly and helpful and the room was clean and noise free. My only gripe with this chain is that they are still charging for internet access (£5.00 for 1 hour) which is an unnecessary expense in this day and age when I can get free internet from almost every other chain hotel and B & B I stay in!

  • Stayed: January 2013, traveled on business
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1  Thank Janie1834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 21, 2013

Dear Janie,
Before responding your comment I would like to clarify if this is for Novotel Ipswich Centre or Holiday Inn.
Kind regards
Serhan Ilker
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

  • Stayed: January 2013, traveled solo
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Thank jaceyjc
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 21, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 7, 2013

  • Stayed: January 2013, traveled solo
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1  Thank TigW
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 21, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 3, 2013

My Wife & I stayed here over night (1st Jan) and I would have to say we where both very happily surprised. The hotel was very clean and modern and the room (executive suite) was really good. Normally when we come up to Ipswich we normally stay at the local premier inn.. not now :) we will be back

  • Stayed: January 2013, traveled as a couple
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1  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 21, 2013

Happy to hear that you enjoyed your stay at Novotel Ipswich Centre. I look forward to your next visit.
Kind regards
Serhan Ilker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

We used the novotel as a base over christmas and found the hotel to be an excellent place to stay. Staff were friendly and helpful. it was a pleasant surprise to find the room cleaned on Christmas Day.

It is a great location for the docks with its numerous bars and restauants.

We will definiately stay here again.

Room Tip: Get a room facing the car park if you like the window open at night. There is some noise from the ro...
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  • Stayed: December 2012, traveled as a couple
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Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serhanilker, General Manager at Novotel Ipswich, responded to this reviewResponded January 3, 2013

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel in Ipswich and look forward to welcoming you back again soon.
Kind regards
Serhan Ilker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ipswich

Address: Greyfriars Road, Ipswich IP1 1UP, England
Location: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Ipswich
#4 Business Hotel in Ipswich
Price Range: $64 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ipswich 4*
Number of rooms: 101
Official Description (provided by the hotel):
The Novotel Ipswich is ideally located in the thriving town centre of Ipswich. Offering 101 newly refurbished rooms including 10 Executive and 15 Superior rooms, the hotel is perfect for a business trip or conference in Ipswich with a business centre, Six meeting rooms as well as Free high speed WiFi Internet access. At the end of an eventful day, relax in the hotel bar and enjoy a meal in our Elements restaurant, which also offers 24 hours room service. Onsite pay parking for your convenience. ... more   less 
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Also Known As:
Novotel Ipswich Hotel Ipswich
Ipswich Novotel
Novotel Ipswich Suffolk

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