Took my parents for Sunday lunch. When we walked in, we commented on how well the refurbishment was and were looking forward to our meal. My parents both chose the special, Mum had turkey and Dad had the roast beef. After a longish wait, our dinner arrived. Then several minutes later their side order of vegetables-which were stone cold! The waitress apologised and took them away. Again we waited ages for some fresh veg. They finally arrived, piping hot but by this time the meat was cold! To be fair they did offer to replace the meat but we declined as by the time that arrived the veg would be cold again! My fish was very nice though and hot. They did say they wouldn't charge for the two Sunday specials and gave us 2 free desserts and when we paid they did apologise again-this was a good gesture of them. We will try The Swan again and hope we catch the chef on a better day!!
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